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Hello, Just upgrade to Quickbook Pro 2020 with Enhanced Payroll from Quickbook Pro 2017 without payroll function. The software become stuck with the payroll update. No payroll has been done since installation. Please see screensh
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Hi there, @lcwong.
We're here to help get your payroll back on track. Here are a few ways to fix these errors:
Run as Administrator
Once complete, close QuickBooks and open it normally (not running as admin).
However, if the issue persists after doing the steps above, you can Update Windows Permissions. Here's how:
Lastly, if you're getting the same results, I highly recommend contacting our QuickBooks Desktop Support Team. They can further investigate why you're stuck with payroll update.
Before doing so, please check out our support hours to ensure that we address your concerns on time. Here's how to connect with our Customer teams:
Just a heads up, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible.
Let me know how everything goes by leaving a comment below or if there's anything else I can help you. I'm always around to help you out. Take care!
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