I tried this and it did not work.

I have gone to my Gmail account and allowed less secure apps.  I am still coming up with the same error message.

This IS still an issue.  I have taken these steps and I am still coming up with the same message as I try to add my gmail address.

Hi there, @KB2plans.

At this time, this is under an Investigation with our engineering team. They're working hard on getting this resolved. I recommended calling into our Customer Care Team so they'll add you to the list of affected. To get in contact with our customer care team, go to the steps below:

1. Go into your QB Desktop.
2. Now go to Help, then select QB Desktop help.
3. Click Contact Us, here you can put a description of your issue, then select Continue. 
4. We’ll provide you a few support options. Select which one is best for you. 

If you have any more questions or concerns, please don't hesitate to reach back out. Happy Hump Day!

Been VERY unimpressed with QuickBooks "Help" for Mac so far.

"Use enhanced security" where - Gmail ?
QuickBooks ?
This is making me crazy :)
John

Hey there @john hubbard.

To turn off the "use enhanced security" I recommend following the steps mentioned in this thread by @Philslock. He's provided steps for Gmail and Yahoo, so you'll be able to adjust the settings in your email account. 

Please let me know if this gets you back to business. I'll keep an eye out for your response.

Thanks so much for there response Anna!
While on hold with tech support, I just went in and established an iCloud eMail addy and let QuickBooks do what it wanted to, which was to connect with the native Mail app.
I'd adjusted Gmail to allow for "Less Secure" apps as it refers to QB.
That didn't work. Hey, so long as it works, I don't care how it got there.
Thanks again,

John

Good to hear from you again, @john hubbard.

You're most welcome. I also appreciate your taking the time to post this and letting me know that the issue got resolved. Thank you for also providing the steps taken to solve your problem. I'm sure they will come in handy for other users as well.

As always, Community is full of experts possessing knowledge in all facets of QuickBooks, so please reach out to us here if there's anything you need. We're always happy to help you along your road to victory. Wishing you and your business continued success!

Anna S. none f this is working for me.

I have enabled less secure app access with and without having use enhanced security checked off.

I just get :

Thanks for getting back to us, hfas.

If you're using Thunderbird as your email provider, we'll have to set it up as your default email. I'll show you how:

1. From the Edit menu, select Preferences.
2. Go to the Send Forms tab.
3. Click Add under the My Preferences tab.
4. Enter your Emai Id.
5. In the Email Provider drop-down, select Others.
6. Enter the Server Name and Port.
7. Click OK.

If you're using Gmail, we'll have to secure the app access on your account.

If an app or device doesn’t meet our security standards, Google will block anyone who tries to sign in from that app or device. Because these apps and devices are easier to break into, blocking them helps keep your account safe. 

Some examples of apps that do not support the latest security standards include:

• The Mail app on your iPhone or iPad with version 6 or below
• The Mail app on your Windows phone preceding the 8.1 release
• Some Desktop mail clients like Microsoft Outlook and Mozilla Thunderbird

Afterward, we'll have to set up secure webmail. You can check this article for the detailed steps to do this: Set up secure webmail.

Feel free to get in touch with me as to how things work on your end. Stay safe!

Thanks for getting back to me. I don't use Thunderbird- I only was since at the time I set this up connecting Desktop right to gmail wasn't an option.

Now if I enter my email id the only option I can select is gmail. If I change it, it changes back to gmail.

I have gone through the directions for setting us secure email from the link your provided and it can never sign me in to google:

Also does the intuit id have to be connected to my gmail address?

The intuit id for this quickbooks dektop file is not the same as my inuit id which IS connected to my email address.

Thank you.

Exactly what is happening to me.  I just paid $250 to update to QB 2020 and now my email does not work with the program.  I have tried everything and spent about 4 hours so far.  I get the same message as you. I am considering making a new email and seeing if that works.

Hello, @hfas.

I recommend checking QuickBooks for updates to make sure it doesn't interfere with the connection of your email. If QuickBooks isn't up-to-date, then run the update before connecting the email account again. You also want to make sure the access for less secure apps is turned on, and two-step verification security is disabled from your Gmail account. As for the intuit ID, it needs to be the same as the email address that way, nothing gets crossed on our back end, and the email can connect securely.

Please don't hesitate to touch base with me here if you need any additional assistance. I look forward to hearing from you again.

LindaC4- this worked!!!! It also means I don't have to change the security settings on my main gmail account to make them less secure.  Thank you!!!!! 

I just converted from Windows QB Desktop to Mac QB Desktop 2020. When installing, it did not prompt me to authorize QB to have access to my mail and my contacts, so now it will not connect to my email.  When I called for tech support I was simply told that I did not authorize this use and I needed to uninstall and reinstall.  I told tech support that I was not asked to give permission, but I would try anything at this point.  I have done this a total of 3 times now and I am never asked to grant this permission.  He also told me that, unlike the windows version, Mac version would not let me update these initial settings once the software was installed.  I have also attempted to connect my gmail through QB SMTP, but it will not connect as well.  PLEASE HELP ME!  90% of my business income is through payments through QB email and I cannot bill ANYONE.

Hi @patdf2000,

I'm here to offer a hand and get your QuickBooks Desktop (QBDT) for Mac to be able to send out emails. 

Follow these steps:

1. Ensure that QBDT for Mac 2020 is listed as apps allowed to control other apps.
   • Go to System Preferences.
   • Choose Security & Privacy.
   • Select Automation.
2. Open the Mail App first before opening QBDT for Mac 2020.
3. Open the invoice that needs to be sent, click the Envelope icon to send an email.

Another set of steps you can do:

1. Open the invoice you want to send.
2. Click on the Print icon.
3. Choose PDF, then Save as PDF.
4. Send the saved PDF file as an attachment.

If you encounter issues with your customers and with QuickBooks Payments, see this article for troubleshooting steps: Merge QuickBooks customers to resolve problems integrating with QuickBooks payments. You'll find a list of things to take note of as to why you need to merge some customers, as well as screenshots for some parts of the process for reference.

Anything else that I can assist you with? Write them down in the comments below, and I'll get back to you. 

When I go to system preferences and look in automation, nothing is there.  Quickbooks should be there for me to authorize but it is not.  This is the step that I have been round and round with, even to the point of uninstalling and reinstalling 3 times now, just to get QB to prompt me to allow mail, but it will not.  I realize that I can save a PDF and then email it, but in doing that it will not allow my customers to pay me directly through a "click and pay" option, which is how 90% of my customers pay.  

Thanks for keeping us updated with additional details, patdf2000.

We'd really want to sort this out so you can send your invoices and get paid.

Since all of the possible troubleshooting steps has already been shared in the previous responses, I'd recommend reaching out to our Technical Support Team.They can take a closer look at this and help you further to resolve the issue. Here's how:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
2. Select QuickBooks Mac Desktop.
3. Select the Using QuickBooks for Mac option.
4. Scroll-down a little bit and click Start a Message.

Visit us again in the Community if you need anything else. 

I am having this same issue and don't know what to do.  I HAVE to get these invoices out!  I knew I should NOT have updated the QuickBooks program.  everything was working great.  Please help!! 

I’m here to make sure you’re able to send your invoices in QuickBooks Desktop, Fraatjoe.

There are a few possible reasons why you're unable to send invoices in QuickBooks. Among these are:

• The email preference being set incorrectly.
• A damaged QuickBooks installation.
• The domain admin was blocked.
• Account security settings from your email provider.

To better isolate the issue, let's make sure QuickBooks Desktop software is in its latest release.  Then, check if the server name matches your email provider's settings in the preferences.

Here's how:

1. Click Edit on the top menu. 
2. Choose Preferences.
3. Tick the Send Forms option on the left panel.
4. Under My Preferences tab, select the email account you're using.
5. Tap Edit.
6. Mark the SSL box, or just select Default.
7. In the Server Name field, ensure the server name matches your email provider's settings.
8. Hit OK.

Once done, try sending the invoices to your email to double-check. You can check out these articles for other troubleshooting steps option when you're unable to send sales forms :

• Error: QuickBooks is unable to send your email to Outlook.
• Set up an email service.

If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue: You can request a callback from our support agent. This way, you won't have to wait on the line.

Here's how to reach them:

1. Click the Help icon on the top menu. 
2. Choose QuickBooks Desktop Help. 
3. Tap Contact us.
4. Select QuickBooks Setup&Navigation and select File Setup & Management. 
5. Choose Start a Message or Get Phone Number to connect with our support. 

I have a link here that provides you with articles about managing your customer transactions: https://quickbooks.intuit.com/learn-support/en-us/sales-and-customers/07?product=QuickBooks%20Deskto....

I'm just one click away if you need a hand with creating memorized transactions or any QuickBooks related. I'm always here to help. Keep safe and healthy. 

I tried GMAIL nothing worked.

I tried my yahoo account, went to account info, signed in, then turned off 2 step verification

Then went to MANAGE APP PASSWORDS...then drop down to select app...I chose outlook desktop...then generate password. I went back to reports payroll detail, send by email by excel file to accountant where it had my yahoo email and wanted password I pasted the PASSWORD generated and it sent it first time. 

I’m having the same issue. The step to enable less secure apps worked on one computer but not the other. The computer that worked now crashed and I cannot send from the other one. How can the same steps for one not work for another???