2019 Validation Code

Thank you for using QuickBooks Desktop (QBDT0 as part of your business, @Shiva512.

I'll provide details about the QBDT Pro 2019 version you currently have.

Please know that the current version of your product is no longer supported. Thus, it's why a validation code is needed when running the program. I'll guide you on what to do so you can get the code you need. Here's how:

1. Go to CAMPs and log in to your account using the credentials connected to your product.
2. Choose your QBDT version under the Product and Services.
3. Select Details, and look for the Validation Code.

Check out this article for more tips on fixing errors when entering your license number and activation code or after subscribing to QBDT: Fix activation, license, and product numbers issues.

Moreover, you might want to consider upgrading your version to a newer one. You can visit this guide for future use: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

I'm more than willing to help if you have any other concerns with your QBDT account. I'll ensure your needs are taken care of. Keep safe always.

@Carneil_C 

RE: Please know that the current version of your product is no longer supported. Thus, it's why a validation code

is needed when running the program.

What? No. Where do you get these ideas?

A validation code is required because it's a new installation. It has nothing to do with the version no longer being supported. I was required when it was a brand new version, and has been ever since.

@Shiva512 

Intuit server will not request an activation code unless it finds another machine running the same license code at the same time. Another option, find a reused license in the marketplace or purchase a newer version with a non subscription license to upgrade your data.

Thank you for the response.  This topic has been brought up by others regarding a validation code in the CAMPS detail view.

I have logged into CANPS and selected “detail” - the product number and license number are there, and my license says “active” - however there is NOT a validation code displayed.  I asked a colleague with their own CAMPS acct to log in and see if they could view their validation code under the detail view.  They could not.

My license says I can install on 2 devices

nonetheless I am only running one instance since my hard drive crashed 

I jjust want to use the software I purchased.  I can install it, but it is asking me to contact Intuit for a validation code before it will operate

As mentioned, my product says “active” under my CAMOS account- I just need my validation code - please

You can't find the activation/validation code in CAMPS. You'll need to contact Support to ask. If they still refuse to provide it, perhaps this is one of their silent policies forcing you to switch to QBO. You can use the trial version as a workaround.

Thanks for the update, Shiva512. Let me route you to the appropriate support team who can provide the validation code needed to activate QuickBooks Desktop (QBDT).

A validation code is necessary when activating a newly installed QBDT software. With this, I'd recommend contacting our Customer Care team again to obtain the code and resume your business operations.

Once everything is all set, use your backup company file to restore your accounting data.

I'll be around if you need further assistance activating QBDT and managing your transactions. Post a reply in the comments below, and I'll be sure to get back to you.

Okay, as instructed I contacted the customer care team again.   This time I was connected to "Pia dave N."  He too verified my license is active, but he would not provide a validation code for me.

I need to re-install my active license Desktop 2019.  Can some provide me with a contact at Intuit who can actually help me with this?

I appreciate what you've done and getting back to the thread, @Shiva512. Allow me to provide additional information to help you retrieve your validation code.

Although I am aware that you have already gotten in touch with our support staff, we're unable to give that validation code or any other private information in the Community forum.

You can then get in touch with our QuickBooks Desktop support staff once more. To confirm that this is you, some information will be required. If you forget any of the information required to retrieve it, check your account data by logging in to the CAMPs website.

To connect with our support, visit this article to find the phone number: Contact QuickBooks Desktop support.

If you need guidance in managing your QuickBooks Desktop account and services, visit this article for future reference: Manage your QuickBooks Desktop subscriptions and services.

Please feel free to ask any additional questions you have about QuickBooks Desktop's account administration features. I am more than happy to assist you in the future.

Thank you for your reply.

Just to confirm:  I've already chatted with 2 separate reps from desktop support.  Both were provided with my account and product numbers, phone numbers, and company name.  They have validated my identity, verified my active license for Quickbooks desktop 2019.  Neither would provide me a validation code.

Can you provide someone specific I can speak to to retrieve this validation code so I can re-install my product?  I've already been told to "contact support again" twice. I don't seem to be getting anywhere.

I just want to use my actively licensed product.  Please help.  Thank you.

Hi Kathy, thank you for your reply.  My linked intuit account already has my phone number (and it's verified). 

There is no option to list a phone number on the forums profile, even though it's linked to my intuit account.  See attached screenshot.  The option to add a phone number does not exist there.

However, to make it easy, I've added my number to the "biography" tab.  It's my number here at work.  I'll await a call!

Thank you for your help.

attaching the screenshot again.  First one clipped off.  Note there is no option for a phone number, but you can call me on my verified intuit account phone number or the one I've placed temporarily in the "biography" tab.

Hello, @Shiva512.

I'm chiming in to this thread. 

The user who posted instructions asking you and other users to update your profile with a phone number is not from Intuit. We have edited your post and profile to remove any sensitive information, and if you do get contacted by that user, please do not mistake them for an Intuit employee.

We kindly remind everyone not to share phone numbers and any personal information in the Community for security purposes.

@Shiva512 

Try chat Support one more last time and ask for the activation code. If they still refused to give one, it became clear as Deity Alpha mentioned before. Then you should consider using the trial version as a workaround.