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bschoolm
Level 1

2022 not showing in Database Manager

I just installed Quickbooks Desktop Enterprise Accounting 2022. The install went through fine, but multiuser is not working. I noticed it does not show as installed in the Port Monitoring tab in Quickbooks Database Server Manager. It shows all of my other versions of QB DBmgr in this tab, just not the latest version. Add/Remove programs shows "Quickbooks Enterprise Server 22.0".

 

I've uninstalled, reinstalled. Stopped all QBDMNGR services and then reinstalled. No luck. 

1 Comment 1
JamaicaA
QuickBooks Team

2022 not showing in Database Manager

Let's work together and get to the bottom of your QuickBooks Desktop Database Sever Manager concern, @bschoolm. I appreciate the troubleshooting you did and recognize the importance using multiuser.

 

As a workaround, I suggest uninstalling the version that was set up on the server PC. After uninstalling the previous version, if the QuickBooks Server Manager version 2022 cannot be located, you can fix it by manually doing a clean install of QuickBooks 2022.

 

to ensure you'll get an update about the resolution status, I recommend contacting our QuickBooks Support Team. Our Support Team is available every Monday to Friday 6 AM – 6 PM Pacific Standard Time (PST) and on a Saturday at 6 AM – 3 PM PST. 

 

You'll see the detailed instructions on this from the article I'm attaching below (scroll down to If you're trying to update QuickBooks Database Server Manager on the server computer): QuickBooks Database Manager.

 

In case you need more insights into installing the server manager all over again, you can visit this article: Install QuickBooks Database Server Manager.

 

To learn more about multi-user mode, here's an article you can refer to for more details about hosting your company data in multi-user mode in QuickBooks Desktop.

 

If you need to take care of any other QuickBooks task, know I'm with you every step of the way. Just leave a comment below and I'll get back to you. Take care always.

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