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schumacher
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

I do have the product # and License #

Solved
Best answer December 10, 2018

Best Answers
Lexiesmemere
Level 7

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

18 Comments 18
sdawson
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Is there any info after you click on the link below that would be helpful?
Lexiesmemere
Level 7

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

The links below are for the program itself, not information.  What do you need to know?
Lexiesmemere
Level 7

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

sdawson
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Can I use my original QB disc to reinstall QB?  Then what?  Do I use my USB device with the latest saved info to update QB or just how does that work?
Lexiesmemere
Level 7

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

You can install from your CD but it's much easier to install from a download (which contains the  most recent update).  Once you have QB installed, copy your QBW or QBB file from the USB drive to your hard drive and open or restore from there.  (If you gave more details it would be easier to answer your question.)
jpetz
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

How about for Mac Version QB 2015 V16.1.14 R15 was my latest version. 

Thank you,

ShiellaGraceA
QuickBooks Team

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Hello jpetz,

 

QuickBooks support Mac versions 2017 and up. You can still download and install the software but some of the add-on services, and online updates are discontinued. Let me walk you through how you can download.

 

  1. Prepare your license and product number.
  2. Then, download and install QuickBooks for Mac.
  3. Open your company file on the newly installed program.

Please refer to this handy article for the detailed steps: Install and set up QuickBooks Mac Desktop.

 

I've also added our site for future reference regarding QuickBooks for Mac: https://qblittlesquare.com/.

 

Feel free to swing by anytime if you have other questions.

chessmaster
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

the link doesnt work?

JoesemM
Moderator

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Welcome to the Community space, @chessmaster.

 

I'd like to make sure that we're on the same page so I can provide you the right amount of information. May I know what link are you referring to? Any additional information you can share will help me provide the best solution to your concern.

 

Looking forward to hearing again from you, feel free to click the Reply button below.

 

 

 

 

 

 

MBCPA
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

I am looking for Quickbooks 2015 CA version (QuickBooksCA2015) file

MBCPA
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

I am looking for Quickbooks 2015 Canada version (QuickBooksCA2015) - please kindly post the link. Thanks in advance!

LauraAB
QuickBooks Team

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Hello MBCPA,

 

It's great to see that you've been working with the 2015 version of QuickBooks Desktop Canada! I'm with the Canadian support team and can go over your options for working with this and other versions of the QuickBooks Desktop software so that you can get back to work in the program.

 

QuickBooks Desktop is a popular choice for those who don't want to work in the cloud, and I can appreciate wanting to stick with the version you have when you move to a new computer or need to reinstall it for whatever reason. QuickBooks Desktop Canada has download links for a number of recent years of the software, but 2015 falls outside of this scope and the download link is not available. So that you have it, here is our article about downloading: Download QuickBooks Desktop

 

Since we don't have the download link available for the Canadian edition of the 2015 QuickBooks Desktop, there are a few options you can consider. The first is seeing if you have the original install disc or the original install file on your computer. Using either of these options, you can install QuickBooks Desktop 2015 on your current computer again or on a new workstation. Once you get it set up, you can connect with a member of our support team for the validation/activation code.

 

Your other option is to upgrade to the newest edition of QuickBooks Desktop and then upgrading your company file to use that version. When you upgrade, there are a few payment options: monthly, annually, or one-time purchase. You're welcome to discuss these with our support or sales team to make sure that you have the best fit for you.

 

As for the 2015 version, if you do get it up and running again on your computer, please keep in mind that it's subject to the QuickBooks Desktop discontinuation policy, which you can read more about here: QuickBooks Desktop service discontinuation policy and upgrade information

 

To reach our sales team, dial 1-888-829-8589. The team is available from Monday to Friday between 9 a.m. and 6:30 p.m. ET. For our technical support team, please review the following article for the phone number, hours of support, and other important details: Intuit QuickBooks Desktop software support policies

 

Wishing you the best with this!

Cogs2
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

My accountant use Quickbooks 2015, and I use Quickbooks 2021. Accountant does not want to change because of other clients.  I don’t think I can revert the 2021data to 2015, can I?

LeizylM
QuickBooks Team

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Hi there, Cogs2.

 

I'll make sure to provide a few details about opening a file from QuickBooks 2021 to QuickBooks 2015. 

 

Once you've opened a company file using a particular version on QuickBooks, you cannot open it using an older version. However, if you created a backup of the company file before upgrading it, you can import previous accounting data into the older version of this software.

 

Let me guide you on how to restore data from a backup file.

 

Note: If your backup company file is on an external device like a USB or a hosting service like Box, make sure to move its file to the local hard drive to avoid errors.

 

  1. In your QuickBooks Desktop.
  2.  Go to the File menu at the top
  3. Select Open or Restore Company.
  4. Select Restore a backup copy and then Next.
  5. Select Local Backup and then click Next.
  6. Click on Browse and select the backup file. It should look like this: [Your company name].qbb.
  7. Select a folder to save your restored company file. Then select Open.
  8. When you're ready, click Save. 

 

I’ve got you an article if you run into problems restoring your backup file: Fix backup company file issues in QuickBooks Desktop.

 

If you need further assistance restoring your file, please post a reply below. I'm just a post away to help you in any way I can. More power to your business. 

Fiat Lux - ASIA
Level 15

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

@Cogs2 

You can purchase a 3rd party rollback service from QBD 2021 to QBD 2015. But I would recommend you purchase a one time license of QBD 2021 Pro 1 user for your accountant worth $400.

Waffle67
Level 1

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Installing QuickBooks premier 2015

ChristieAnn
QuickBooks Team

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

Thank you for visiting the QuickBooks Community, Waffle67. I'll make sure you can install QuickBooks Premier 2015 in your software smoothly.

 

I recommend visiting our official QuickBooks website to begin installing QuickBooks Desktop Premier 2015. You can then choose whether to install QuickBooks for Mac or Windows and follow the directions to finish the installation.

 

Here's how:

 

  1. Go to the Downloads & Updates page.
  2. Click the standard setup link.
  3. Select the specific country.
  4. Choose QuickBooks Desktop Mac if you're using Mac or QuickBooks Desktop Windows as your product. Then, choose 2015 as your year version.
  5. Click the Search button.
  6. Hit Download.
  7. Restart your computer after installed successfully.

 

Once done, you can now activate your QuickBooks Desktop for Mac or Windows to start using it. Beforehand, you will need to have your license and product number ready. You can determine them by logging into  Customer Account Management Portal (CAMPs) and go to  Products & Services list.

 

Don't hesitate to add a comment below if you still have concerns related to installing QBDT, I want to ensure you're taken care of. Thanks for bringing this matter to the Community, I look forward to hearing from you, Waffle67. Have a great day!

Fiat Lux - ASIA
Level 15

How do I reinstall quickbooks 2015 after I had to restore my computer to original factory settings, and now I can't find my QB software?

@Waffle67 

Any specific concern?

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