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windward
Level 1

Error: A component required to create PDF files is missing.

When I initiate my QuickBooks Enterprise 2023 version, an error message appears. It says "The QuickBooks detected that a component required to create PDF files is missing. This may cause issues with printing transactions, emailing forms, or saving anything as a PDF file inside of QuickBooks Desktop." I installed QuickBooks on a new SSD Drive and after the error appeared, I re-installed Windows 11 Pro and then re-installed the QuickBooks Enterprise 2023. But the issue comes continuously. I downloaded QuickBooks Tool Hub and ran the option Print and PDF Repair Tool but still the error appears. Certain printing cannot be done due to the error. Can you please help me.

5 Comments 5
MirriamM
Moderator

Error: A component required to create PDF files is missing.

Hi there, windward.

 

I want to ensure this gets resolved, and I appreciate you performing some troubleshooting steps to fix the error about missing PDF component. Since you continue to get the same result, this time, I recommend reaching out to one of our Customer Care Team. They have extra tools, like screen sharing, for further isolation. 

 

To reach them, here's how:

 

  1. On your QuickBooks account, go to the Help menu at the top.
  2. Select QuickBooks Desktop Help
  3. Choose Contact Us
  4. Enter the issue or topic in the field box. 
  5. Follow the onscreen instructions.

 

You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.

 

In case you need more information about our report features in QuickBooks. Feel free to check this article about different reports that you can run. This ensures everything is intact and accurate.

 

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best.

ericjohnson602
Level 2

Error: A component required to create PDF files is missing.

@windward Windows 11 turned a Windows feature off that Quickbooks uses called the "Microsoft XPS Document Writer."

Headed over to Control Panel -> Programs and Features -> Turn Windows features on or off, reenable Microsoft XPS Document Writer and test QB print feature again. 

Few other testing options to try if printing doesn't work: 

1. Restart your computer and test again

2. Uninstall QB, reboot, verify XPS Document Writer is enabled, reinstall QB, test again

Sinister Smurf
Level 1

Error: A component required to create PDF files is missing.

 
Sinister Smurf
Level 1

Error: A component required to create PDF files is missing.

Had the same problem and this worked for me. Thanks so much, Eric.

bad68shelby
Level 1

Error: A component required to create PDF files is missing.

Thank you, the solved the problem!!

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