Error: A component required to create PDF files is missing.

Hi there, windward.

I want to ensure this gets resolved, and I appreciate you performing some troubleshooting steps to fix the error about missing PDF component. Since you continue to get the same result, this time, I recommend reaching out to one of our Customer Care Team. They have extra tools, like screen sharing, for further isolation. 

To reach them, here's how:

1. On your QuickBooks account, go to the Help menu at the top.
2. Select QuickBooks Desktop Help. 
3. Choose Contact Us. 
4. Enter the issue or topic in the field box. 
5. Follow the onscreen instructions.

You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.

In case you need more information about our report features in QuickBooks. Feel free to check this article about different reports that you can run. This ensures everything is intact and accurate.

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best.

@windward Windows 11 turned a Windows feature off that Quickbooks uses called the "Microsoft XPS Document Writer."

Headed over to Control Panel -> Programs and Features -> Turn Windows features on or off, reenable Microsoft XPS Document Writer and test QB print feature again. 

Few other testing options to try if printing doesn't work: 

1. Restart your computer and test again

2. Uninstall QB, reboot, verify XPS Document Writer is enabled, reinstall QB, test again

Had the same problem and this worked for me. Thanks so much, Eric.

Thank you, the solved the problem!!

I am having the same problem. I have tried everything and nothing works, i have used their tool repeatedly, reinstalled quickbooks, reinstalled windows 11 and nothing works. I even installed my older 2020 desktop pro and that gives me the same error which it never did before. I think it is Intuits way of forcing users to the online version. If anyone knows how to fix this please help!

Thanks for joining to this thread, wjfinn47. Let me route you to our support for further assistance about fixing the error about missing PDF component.

Since you've already perform the necessary troubleshooting steps, it's best to contact our support team. They have the tools and expertise that can help identify the root cause of this concern and further investigate this issue.

Here's how:

1. Go to the Help, then click QuickBooks Desktop Help/Contact Us and select Contact Us.
2. Type your issue in the space provided, then select Continue.
3. Sign in to your Intuit account select Continue and then Continue with my account.

Please note that we'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.

• Select to Chat with us or Have us call you.

For more details, you can refer to this article: Contact QuickBooks Desktop Support.

Additionally, you may want to explore this article to learn how to change the format of the PDF: Save QuickBooks Desktop PDF in legal size, landscape, or portrait orientation. 

I'll be around if you have other questions for further updates. Have a great day.

Hi, I found the solution. Press the windows button and R. Type in Control Panel. Then select programs, then select programs and features. On the left side select Turn windows features on or off then click on OK. Shut down your Quickbooks program then restart your computer. When your computer restarts, reopen Quickbooks and it should work perfectly. I am using Windows 11. Good luck!

Sorry but I left out an important step in solving this problem. Here is the full the solution. Press the windows button and R. Type in Control Panel. Then select programs, then select programs and features. On the left side of the page select Turn windows features on or off then click on OK. Then  turn on Legacy components and and Microsoft XPS Document Writer which are off by default. Then shut down your Quickbooks Program then restart your computer. When your computer restarts, reopen Quickbooks and everything should work perfectly. I am using Windows 11.