cancel
Showing results for 
Search instead for 
Did you mean: 
1984gman
Level 1

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

 
Solved
Best answer February 02, 2020

Best Answers
MarsStephanieL
QuickBooks Team

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

Hi there, 1984gman.

 

I suggest to do install and restoring the data file to your laptop. You can save the data file to your flashdrive then to your laptop.
 
You can check this article to give you more details about troubleshooting: Move your company files to another computer.

 

Please comment below if you need further assistance about restoring your data file. I'll be here to help. Take care.

View solution in original post

8 Comments 8
MarsStephanieL
QuickBooks Team

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

Hi there, 1984gman.

 

I suggest to do install and restoring the data file to your laptop. You can save the data file to your flashdrive then to your laptop.
 
You can check this article to give you more details about troubleshooting: Move your company files to another computer.

 

Please comment below if you need further assistance about restoring your data file. I'll be here to help. Take care.

1984gman
Level 1

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

After having a quick conversation with the Desktop Pro at Intuit, I got the issue fixed.

arite
Level 1

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

I am having the same problem, can you help me?

 

Kristine Mae
Moderator

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

Let me help you with moving your company file, Arite.

 

First, let's ensure you've installed QuickBooks on the new computer. 

 

Then, create a backup copy of your company and restore it to the new one. This will help you save your data and supporting files. 

 

You can also check the article provided by MarsStephanieL for the steps. 

 

If you're still unable to move your data, I'd suggest reaching out to our customer care support. One of our specialists will help you with the migration. Here's how:

  1. Click Help inside QuickBooks Desktop.
  2. Go to QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter "Move QuickBooks to a new computer" in the description field, then click Continue.
  5. Select either Message an Agent or Talk to a Specialist

Should you have other concerns, you can reach out to us anytime. 

erieenergy
Level 1

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

Cant install QB without having another license. Can I just use the one from the first desktop to install to the laptop? Working from home now because of the virus so I need to have access to my data at home. Thanks!

Angelyn_T
QuickBooks Team

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

Hello, @erieenergy.

 

You must be able to install QuickBooks using the license number you had to your laptop as long as you haven't reached the maximum numbers of installation for your subscription. 

 

Also, you need to install the server app on your laptop, then enable multi-user mode so you can access the QuickBooks Desktop file.

 

For additional reference about setting up the server in your personal computer and/or laptop, check out these links for the detailed instructions:

 

 

Reach out again if you have any other questions. I'm always here to help however I can. Have a good day!

Deltra
Level 1

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

Trying to install QB on new computer using a flashdrive.  It has installed up to 2021 but I can't get

up to today's date, and I've tried two different flashdrives...anyone have help??

Rea_M
Moderator

Having issues moving quickbooks to a new computer. When I attempt to run "Move_QuickBooks.bat" nothing happens. It is a new laptop running Windows 10. Suggestions?

Hello there, @Deltra.

 

I'll guide you on what you'll need to do to successfully install QuickBooks Desktop (QBDT) on your new computer using a flash drive so you can manage your company file accordingly.

 

When your flash drive contains files from 64-bit QBDT 2022 or 2023, the migrator tool may stop unexpectedly once you run on a 32-bit Windows system. 64-bit QuickBooks files can only be migrated from one 64-bit system to another. With this, you'll have to make sure your new computer is connected to the internet and use a USB flash drive with enough free space to hold your QuickBooks files. The Migrator Tool will tell you how much free space you need. Most people need between 150 and 250 MB.

 

You can refer to this article for the complete guide in moving QBDT to another computer: Move or reinstall QuickBooks Desktop to another computer.

 

Also, you can set up QuickBooks Database Server Manager in QBDT to share your company files with other computers over your network. You may want to check out this article to learn more about this process: Install QuickBooks Database Server Manager.

 

Please feel free to leave a comment below if you have other installation concerns or questions about managing your company files in QBDT. I'm always ready to help. Take care, @Deltra.

Need to get in touch?

Contact us