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I've been using Quickbooks for Mac quite a while and I recently updated to the 2020 version. Somehow I ended up with the .qb2020 file on my desktop and it's been there for months. I know that's not where it belongs but I've been hesitant to move it for fear that I won't be able to find it later, or that my QuickBooks application won't be able to find it.
Let me take away your worries, glooz.
You can uninstall QuickBooks Desktop 2020 if youv'e already installed it. After that, move the file to a specific location you want. Usually, the default location of the file is in Documents, then QuickBooks.
Then, double-click the installer from the folder where your file is located at. This will open the QuickBooks installation window automatically.
Once done, drag the QuickBooks icon to the Applications folder to open the Applications folder automatically. From there, double-click the icon to open QuickBooks.
I've added this link for more details: Install and set up QuickBooks Desktop for Mac.
Feel free to leave a comment below if you need additional information. I'm always right here to help you with any QuickBooks issues you may be having.
The problem I’m having is with the configuration of QuickBooks on my Mac desktop computer. I’ve been using QuickBooks 2020 for a while now and just recently have discovered that I have two .qb2020 files in two different places on the computer. One is in “documents” and the other is on my desktop. The one that the QuickBooks program defaults to is the one on the desktop.
I don’t really want the file sitting on my desktop because it’s not the proper place for it. When installing I must’ve done something incorrectly to cause it to be there. I think it really belongs in “documents.” I have not moved it because I want the QuickBooks program to be able to find it. And right now it finds it on my desktop.
There is actually a SECOND .qb2020 file sitting in documents completely separate from the one on the desktop but it has the same name. It was last modified 2/28/2020, whereas the one on my desktop was modified 2/2/2020 so they are definitely different files. I’m worried about missing data/overlapping data and I really just want to throw away stuff that shouldn’t be there so it’s not confusing.
Since they both have the same name, it’s a concern.
Hi, glooz.
You may want to double-check the extension file sitting on your desktop if it's *.qbw, you can keep that file and delete the others.
You can go through the following articles to know what are the different types of files in QuickBooks Desktop as well as steps on how to locate them:
Company file is missing or cannot be found.
File types and extensions used by QuickBooks Desktop.
Let me know the result of this troubleshooting in the comment below. I need to make sure this is resolved and you're back to running your normal business processing. Have a good one!
Hi. The extension on the file on my desktop reads .qb2020. I don't know if the extension name was changed or not. I'm on a Mac too by the way.
The extension on the QuickBooks file on my desktop says .qb2020. I don't see a .qbw.
Hello @glooz,
Let me help share information about your company file extension in QuickBooks Desktop for Mac.
In QuickBooks Desktop for Mac, the file type extension used for your company file is QB plus the year version. You're on the right track, you can move the company file with the .qb2020 extension from your desktop to the folder location you desire.
Learn more about the file type extension in QuickBooks with this article and go directly to the QuickBooks for Mac section: File types and extensions used by QuickBooks Desktop.
Additionally, I've also included this helpful article for the troubleshooting steps in case you'll bump into issues while working with your business in QuickBooks: Verify and rebuild data in QuickBooks Desktop for Mac.
If you have any other questions, please let us know in the comments. Stay safe!
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