I am having this issue and it says 

"We couldn’t get any information from your account.

Thanks for bringing this to our attention, @treybones. I'm here to share details about the error message you encountered when attempting to link your Venmo account to QuickBooks Online (QBO).

I've checked my resources and confirmed an ongoing investigation into this issue. Rest assured, our engineers are presently taking steps to address the matter and devise a solution that will allow you to successfully reconnect your Venmo bank account to QBO.

While the investigation is ongoing, I recommend reaching out to our customer support team so they can add you to the list of affected users. This way, you'll receive email updates about the progress of the case. Here's how:

1. Go to Help and select Contact Us.
2. Enter your concern and click Continue.
3. Choose between Chat with us or Have us call you.

After linking, categorize your bank transactions so they go into the appropriate accounts. Doing so helps identify tax deductions and informs you where your business earns and spends money.

I appreciate your utmost patience on this matter. Let me know if there's anything I can help further about connecting your Venmo bank account to QBO. I'll be there right away to answer your questions. Take care.

this has been broken for like 2 years...I'm pretty sure nobody from Intuit cares or is working on it...

It works if you re-authorize the account, and it usually goes through the 2nd time and will bring in the transactions.  But this needs to be done every time you want to pull in transactions, which sucks!

Thanks for updating the Community, chopedogg.

I've reviewed our ongoing investigations and can confirm there's currently one about bank error 102. Intuit's Product Investigations team is currently working towards a solution for this investigation.

If you've performed each of the troubleshooting steps mentioned in our Fix bank error 102 & 105 article, but are still encountering error 102 after 48 business hours, I'd recommend getting in touch with our Customer Care team and referencing the investigation's case number (INV-88916).

They'll be able to pull up your account in a secure environment, conduct further research with you, and add the account to our list of affected users if necessary. This ensures you'll receive email notifications about any updates relating to the case.

They can be reached while you're signed in.

Here's how:

1. Use the Help (?) icon.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
   
    
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

Please feel welcome to send a reply if there's any questions. Have an awesome day!

I too had this problem connecting my personal venmo to quickbooks back in September.  It took 3 weeks for them to resolve the 106 error and multiple calls on my side.  It is occurring again.  One would think that by now they would have a set strategy to resolve error 106 - if in fact they are doing anything.  I called and they took over my screen but were not able to resolve any thing and told me it was a Venmo issue. The help icon is currently not working - they are having technical difficulties - so I cannot ask to be contacted.  Also, the language barrier makes it a  struggle to understand the technical representitive.  This is crazy how long this has been an issue and not resolved. I am so frustrated that I may have to look elsewhere because QB is just not cutting it.

Thanks for getting involved with this thread, Meg89.

I've reviewed our ongoing investigations and can confirm there's currently one about Venmo error 106. Intuit's Product Investigations team is currently researching for a solution to this.

If your Help (?) icon isn't working when you try to use it, I'd recommend checking the browser you're using. It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages. You can open a private window and check to see if your Help (?) icon works correctly.

Here's how to access incognito mode in some of the most commonly used web browsers:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If it works while browsing privately, it's safe to say this problem's being caused by your browser. It can be fixed by clearing cached data and Intuit-specific cookies.

In the event it continues not working properly while browsing in incognito mode, you'll initially want to try switching to another browsing application.

Here's a list of supported browsers:

• Google Chrome - version 78 or newer
• Mozilla Firefox - version 76 or newer
• Microsoft Edge - version 75 or newer
• Opera - version 68 or newer
• Samsung - version 10 or newer
• Safari - version 12 or newer

QuickBooks supports the current and two previous versions of browsers. If you find that you're using an unsupported version, make sure to update it to its latest release. Steps for doing so can be found on the particular company's website.

In the event you've found no problems that could be causing this with your browser, you'll want to check the operating system and internet speed you're working with.

Here's our recommended operating systems and internet speeds:
 

• Windows PC - Windows 10, Intel Core i3 or a comparable processor (2013 or newer) with at least 2 GB of RAM, or Windows 10, Intel Core i5 or comparable processor with at least 4 GB of RAM.
• Mac - OS X El Capitan 10.11, OS X High Sierra 10.13, or newer.
• Linux - QuickBooks works with Linux, but you'll want to make sure you're using a supported browser and our recommended internet speeds.
• Internet connection - 1.5 Mbps to 3 Mbps or higher.

If you're still unable to get in touch with them in-product, they can be reached through our Contact page. Be sure to review their support hours and reference the investigation's case number (INV-95164) to the agent you're working with. They'll be able to pull up your account in a secure environment and add you as an affected user. This ensures you'll receive email notifications about any updates relating to our investigation.

I've also included a detailed resource about system requirements for QuickBooks which may come in handy moving forward: System requirements

Please feel welcome to send a reply if there's any questions. Have an awesome Tuesday!

Yet again we are all dealing with the same frustrating issue in Quickbooks Online...Venmo will not connect to this account and I cannot get my account up to date because it has not been working for over a month and now gives this error:

yes I'm seeing the same thing...but now what's interesting is that with the new Invoice format that they are rolling out, they say they are now allowing Venmo as a payment option.  Although I don't see it anywhere in the payment settings options (yet).  Hopefully this all means that they are working on updating their integration with Venmo to be tighter and it will be ready on December 1st (probably wishful thinking...)

Yes, let's hope so!!!

I am getting Error 103

Hi there, Fools of Misrule. 

Please know that getting an error 103 when connecting a Venmo account in QuickBooks Online has recently been tagged as an ongoing issue. Let me route you to the right support team to assist you further on this case.

For now, we're unable to provide an exact workaround to be performed. However, rest assured our product engineers are now working to fix this as soon as possible.

I suggest contacting our QuickBooks Online Support Team so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.

Here's how to contact them:

1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Choose the Assistant section.
4. Type your concern in the Type something field.
5. Click Talk to a human.
6. Click I still need a human.
7. Click the Get help from a human.
8. You'll be routed into the How can we help? page. Then, select how you want to contact them and fill in the information.

Lastly, you may read this article to see different banking errors and how to fix them: What to do if you get a bank error or can't download transactions in QuickBooks Online.

If you have other questions or need further help with connecting your bank account in QBO, you can mention my name by adding a comment below. I'll be around to help you further. Keep safe, Fools of Misrule.