V 34.0 Desktop Upgrade Freezes on "Writing system registry values" Pop-Up (Solution)

We acknowledge your contribution to the QuickBooks Community, @Paul-TX.

We appreciate the solution you provided to resolve the pop-up freeze when updating your QuickBooks Desktop (QBDT). Your insights will surely provide valuable guidance for other users who may encounter similar issues in the future.

In addition, you'll want to create a backup of your company file to save all the data currently in your account. Doing so helps you restore it whenever you encounter problems.

We'll be happy to see you back in this forum if you have additional insights to share or need further guidance in updating your QBDT company. We're always here to assist. Stay safe, and have a great rest of the day.

We just downloaded the latest upgrade this morning, tried to apply it and are now receiving the same error as you --> Freezes at Writing system registry values.

Disabled Windows Defender on both private and public network.  Attempted upgrade again --> still freezes.

Please help

I appreciate you sharing the steps you've taken to resolve the issue, @scout94. I'll provide clarification and additional support to help you continue updating your QuickBooks Desktop (QBDT) seamlessly.

To enable installation, you'll need to add QBDT to your Bitdefender exclusion list. Disabling it won't fix the error.

If the issue persists, please contact our Customer Care Support team for further assistance. They have the right tools to access your account and investigate the matter in detail.

Here's how to reach them:

1. Open your QuickBooks company.
2. Select the Help (?) icon.
3. Type your concern in the search field.
4. Click on Contact Us.
5. Choose a way to connect with an expert:

• Chat with an expert
• Get a Callback

Additionally, you'll want to save a copy of your financial data to safeguard it against potential technical issues or corruption. 

If you have any further questions about the installation process or the next steps to take, please don't hesitate to ask. It's always our pleasure to help.

@scout94 

Can you access CAMPS and find your license code there?

https://camps.intuit.com

Same issue on Windows Server 2022 RDS.

I am also having the same issue after disabling Windows Defender.

I saw the comment about Bitdefender Exclusion List but I am not running Bitdefender.

Clearly, something is wrong with this v34 update.

I used the steps outlined here and it updated as expected.  https://www.falconitservices.com/quickbooks-update-stuck-or-slow-during-writing-system-registry-valu...

Spectacular mawegman!

Installed in less than minute or so without issue.  Great idea.  

I never had to disable these services in the past for an update -- not sure why this time?

Thanks!

It's still stinking stuck

So I also had to do these things to the ridiculous Windows 11 platform: In the windows security settings, I had to:

https://www.falconitservices.com/quickbooks-update-stuck-or-slow-during-writing-system-registry-valu...

And thin it worked. This is why for everything else in my digital life, which I am slowing extricating myself from, I use a MAC. and am a total social medial luddite.

counting    d o w n the d a y s to r e t I r e m e n t

And good riddance to Intuit when I do!!!!!! 

Excellent! This is exactly what is needed to get around this issue. Thank you.

This worked perfectly, and while the system was stuck doing the update.

Thank you so very much!

This solution worked perfectly, and did so while my system was stuck doing the update.

Thanks, so much!

Hi Everyone. I downloaded the R9 from the Downloads & Updates page, and it took about 75 minutes to apply. It did eventually process successfully.

Hello!  I’m suffering from the same issue while trying to update to version 33.0

Let's perform a manual update to get the latest product enhancements and apply critical fixes for your QuickBooks, GingerM3. I'll show you the steps to carry out this task.

The Writing system registry values issue in QuickBooks Desktop (QBDT) often occurs during updates and can be caused by antivirus or security software interfering with the installation process. 

In addition to the solutions shared by our customers on this thread, let's install the update directly from the Downloads and Updates site. Here's how: 

1. Click on this link: Downloads & Updates.
2. On the Standard setup screen, choose your region (United States (US) from the Select Country drop-down.
3. Pick your desktop product from the Select Product drop-down and the specific year for the version.
4. Click the Search button.
5. On the Here's your product screen, click the Get the latest updates link to install the update.

I've added some resources that provide direction on how to tackle installation issues or errors:

• Fix QuickBooks Desktop Update Errors
• Fix common problems and errors with the QuickBooks Desktop Tool Hub

Browse through this guide to find out about the recent fixes and enhancements introduced in the latest update: Release notes for QuickBooks Desktop 2023.

Don't hesitate to leave a comment below if you have other product-related concerns or need further guidance navigating QBDT. The Community is available 24/7 to provide the help you need. 

How do I resolve this issue with Server 2016?

Hello, @WCG7551.

There's a good chance that antivirus or security software interference is causing the error in writing registry values on your system. Let's fix this by performing the solutions I'll share below.

If you haven't already, please follow the steps shared by my colleague Rasa-LilaM and manually install updates from the Downloads and Updates website to ensure you have the latest critical fixes for your software.

If the issue persists, we can perform a clean install to reset all files and settings to their default state to improve QuickBooks performance. Here's how:

1. Create a backup of your QBDT company file.
2. Download the installer for your QuickBooks version and keep your license number handy.
3. You follow the solutions outlined in this article to uninstall and reinstall QuickBooks Desktop: Reinstall QuickBooks Desktop.
4. Restore your company file to return to one of the save points of your business.

Also, you can run reports to review your financial data and get a snapshot of your business's financial growth: Understand reports.

If you have any additional questions, don't hesitate to reach out to the Community. I'm always here to help you with your company file concerns. Stay safe!

Windows Security settings was the issue for me, thanks!

I tried disabling Windows Defender but that did not help.  This is what helped and was suggested a few comments below, as well . . .  You must disable all of your Windows virus protections.  Go to  https://www.falconitservices.com/quickbooks-update-stuck-or-slow-during-writing-system-registry-valu...

Also, a note to Intuit Quickbooks that this is very irresponsible of you not to be working with Windows before a new release!  It puts all of your clients in a vulnerable position.

This fixed it for me on Windows 11 Pro. 

Thank you for the link! That worked perfectly.

I disabled Windows Defender as suggested below and the upgrade occurred without a hitch!!!

Hello VeniceBB,

Thank you for chiming in! I am so happy the suggestion mentioned worked for you! If you need anything else, the Community and I are here! Take care for now,