When I print checks i only want to print the company name . Its adding on the first line the personal accountant name of the company.

Greetings, @malfaro.

Thank you for joining the QuickBooks Community. I'd be happy to help share some solutions to make sure you print your checks without your accountant's name.

Are you trying to print vendor checks? If so, did you enter your company's name on the vendor's profile? If you did, let's ensure the name on the Print on check as field is correct.

Here's how:

1. On the left pane, select Expenses. 
2.  At the top left, select the Vendors tab. 
3. Find and click the vendor's name. 
4. At the top right, click Edit. 
5. On the Print on check as field, make sure to uncheck the Use display name box and enter the company name.
6. Click Save. 

However, if you're referring to a paycheck, that name is based on the company's information. 

Here's how to check: 

1. At the right, click the Gear icon. 
2. Select Account and Settings. 
3. On the left pane, select Company. 
4. Click the Company name section. 
5. Make sure the company's name is correct. 
6. If you'll make any changes, click Save.
7. Click Done. 

That'll print the company's name on your checks correctly. If you need additional help, feel free to reach out to our Phone Support to help you get to the resolution quickly. 

Drop me a comment below if you have any other questions about printing checks in QuickBooks Online. I'll be happy to help you out. 

I've tried un-checking the box with "Use Display name", I've checked the box  "Use Display name" neither option removes the vendor contact name from printing on the check.  Infact QB automatically adds the checkmark back to the box when it is saved.  I have the "*Display Name as" set as the Vendor Company name as well as below the line that reads  "Print on check as  - Use display name" is also set as Vendor Company name, but it STILL prints with the vendor contact persons name on the check with the Vendor Company name.  Is this a glitch?  I've used QB online for years and this is the first time I have run into this issue.

Thanks for joining in this thread @kdb1213.

The information that'll appear on the printed check is the same as what you've entered in the vendor account.

To resolve the issue, remove unnecessary details in the vendor name. Let me help you how. 

Here's how:

1. On the left pane, select Expenses. 
2.  At the top left, select the Vendors tab. 
3. Find and click the vendor's name. 
4. At the top right, click Edit. 
5. On the Print on check as field, do not fill neccesarry information under Fist Name, Middle Name, and Last Name.
6. Click Save.

There you'll go you can print the check without the vendor contact person name.

To know more about printing checks in QuickBooks Online, please read this article for more information: Print Checks in QuickBooks Online.

Please leave your comment in reply button below if you need further assistance. We are always here to help. Have a good day!

That doesn't help at all :( - We need to keep the contact persons name for contacting the Vendor along with the phone number and the email address.  Are you implying its one or the other?  Either the Company name OR the Contact name?  QuickBooks cannot decipher between the two?  That would make the box you click to determine "PRINT ON CHECK  as display name" completely pointless. 

Thanks for getting back to us, @kdb1213.

Having the option to choose between the Contact and Company name to appear on your printed checks is indeed beneficial. Let me send feedback to our developers to consider this in future product enhancements. 

For now, you can follow the workaround shared by my colleague to get the right display on your transaction. Here’s an article for reference: How to print checks.

I’ll let you know if there are any changes by updating this thread. In the meantime, I recommend visiting our blog to get the recent news, feature updates, and see what our product team is working on. 

Please know that I’m always here if you ever need assistance working within QuickBooks. Have a good one!
 

Any solution to this yet? I can't stand that there's no option to remove the duplicate info.

Thanks for joining this thread, @scottgwild.

At this time, there's not an update on the situation about what shows on the check when printing. I'm going to submit feedback to our Product Development Team about this issue and find a feature that will correct this behavior. You can visit our Blog to see updates on our Products, as well as seeing what's coming in the future.

You can check back on this thread to see any updates on this behavior, or if you have any additional questions. Have a beautiful day.

+1 Upvote for fixing this. Important to have the vendor contact associated with the record in QBO, but I _do not_ want to print that individual's name on every check. Frustrating that something that seems so basic still hasn't been addressed.

I completely agree! There should absolutely be a way to save the name of a  contact person at a vendor without having that name print on the check!!

Hello,

I'm wondering if this has been resolved yet by QBO? We need to keep information in the following fields for a 3rd party app to be able to read the vendor information: contact name, company, address and email. If one of those fields are missing, our app isn't able to find the vendor. I have tried to uncheck the box that says "Print on cheque as: Use Display Name" but it doesn't allow us to uncheck it.

All of the cheques we're printing show the payee name 2-3 times in a row, which you can probably imagine is very frustrating and unprofessional. I have reached out multiple times to find a solution to get rid of the duplicate names on the cheques, but have not had a successful response. I think simply being able to uncheck that box as mentioned above would fix all these issues.... Please let me know if this glitch has been fixed/addressed by QBO yet.

Thank you

THIS! "I completely agree! There should absolutely be a way to save the name of a contact person at a vendor without having that name print on the check!!"

I see we have not fixed this problem with the vendor name printed twice on the check. It look terrible and unprofessional to have the name printed twice.

Thanks for joining us here in the Community, @Dean550.

I've got an alternative to share on how to remove the second vendor's name when printing the check in QuickBooks Online.

QuickBooks Online (QBO) uses the vendor's name to show up in the address section and at the top of the check. To eliminate the name on the address section, I'd suggest putting a period (.) in the Mailing address box so the system won't auto-populate the second vendor's name. Then, click Save and close. See the screenshot below for your visual reference. 

Once done, you can print your payment checks in the program. Just go back to the + New button from the left menu and select Print Checks.

After that, you can always run the Check Detail report to view all your checks created within a specific period. This can be done by going to Reports from the left menu. Then, enter the report name in the Search box as seen in the screenshot below. 

I hear you and realize the importance of having one vendor name to be printed on checks. Know that our developers are constantly considering new features to be added to the system to cope with your business needs.

I encourage you to visit our QuickBooks Online Blog site to be updated with our latest news and product road-maps.

You can count on me if there's anything else you need. Just let me know by leaving a comment below. Take care!

Has anyone found an answer to this?  We write a lot of refund checks to customers.  I REALY don't want to add them all as vendors to write checks.

Hi, @tcourtney835.

I appreciate you for joining the thread.

Usually, you don't have to add your customers as vendors to record refund checks in QuickBooks Online (QBO). All you need to do is select the customer name from the Customer or Payee field. I can guide you how.

If you're using the Refund Receipt feature, you can follow these steps:

1. Open your QBO account, then select Refund receipt from the (+) New icon.
2. Pick the customer's name from the Customer drop-down.
3. Fill in the refund details, then save the transaction.
4. Replicate the steps for other customers.

If you want to issue the refund through the Check window, here's how:

1. From the (+) New icon, select Check under Vendors.
2. Set the customer's name under Payee.
3. Enter the refund information, then save the transaction.

With regards to printing vendor checks, there are no updates yet about the feature needed. If you want to modify the names that will appear on the printed checks, you can remove some characters from the Check window.

To stay current with the latest QuickBooks news and feature enhancements, you can visit our blog. Here's the link: The QuickBooks Blog.

Moreover, you can open this article for additional resources about recording a customer refund in QuickBooks Online.

For additional tips while working with QuickBooks in the future, you can also review the topics from our help articles.

If you have any other questions about writing checks or refunds in QuickBooks Online, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

As others have said: There should absolutely be a way to save the name of a contact person at a vendor without having that name print on the check!!

We have had to go through all of our vendors and remove the contact names. Makes for a poor data base to not have the contact name.

I tried unselecting "Print on check as __ Use display name"

click save and then open vendor again and that button has re-selected itself!

Come on Quickbooks, fix this so our data base can include a contact name at a vendor without all the payments showing the contact persons name? Utility company can't use my check if Chuck (the sales person) shows his name on my utility payment check!

This is driving me crazy:  As others have said, there should be a way to save the name of a contact person at a vendor without having that name print on the check!!

I cannot / do not want to go through all of our vendors and remove the contact names, nor do I want to add a "period" in front of the address box. 

One would think this is an easy fix.  We need the vendor(s) contact name and information in the data base but cannot have the check payments showing the contact persons name.  Vendors are telling us the bank is not accepting our checks because of the above.  We switched from QB desktop (where this was not an issue) to QB online.

Please reply when you have a moment or is there someone at QB we need to contact ?

Hello @Porsche356. Thank you for coming here with your experience. The previous agent gave some workarounds but what you can do is leave the Payee field blank when creating a check so the name won't be printed. 

I know that isn't ideal, so please feel free to give that feedback to our developers: Submit Feedback.

Thank you for taking the time to let us know how we can improve our product. We definitely want your experience to be easy with us. :)

Intuit and Quickbooks is pathetic. I just got an email saying there is an increase of $10/month to the plans so they can "continue to make improvements and enhancements." Yes, this is what I am ALREADY paying you to do! It is idiotic lack of basic functions and bugs that are countless in these forums that are having me canceling QBO for other options. Horrible. Go ahead and increase revenue to appease shareholders but that will lead you to a drop in customers. 

I am not happy with QBO at all.  At the point of sale features and requirements were not disclosed.  I found out after the fact and Intuit will not fix the problem.  If I could jump ship today, I would.

Mind-blowing that this is still an issue with the first post about the problem was years ago. I can't save the salesperson's name in the Vendor profile without it still showing up on printed checks. QB, what's the solution? I have such serious regrets about moving from QB desktop to QB online. This is a painful, awful transition without the functionality we need to run our small businesses. 

Hello there, suzannehy.

This is not what I want you to experience after switching to QuickBooks Online (QBO), especially when printing checks. Let's go over some troubleshooting steps to print the company name on the check. 

We'll have to make sure that the information entered in the Name to print on checks field is the right one. I'm here to guide you through the process. 

Here's how:

1. Go to the Expenses menu on the left panel and choose Vendors.  
2. From the list, look for the supplier's name you're working on and click on it to view more details.
3. On the Expenses page, tap the Edit menu to display the Vendor screen. 
4. Enter the complete vendor's name in the appropriate fields.
5. In the Company name field, type the correct information.
6. Click the Vendor display drop-down and pick the name you wish to use. 
7. In the Name to print on checks, manually enter the company's name in the field box.
8. Complete the remaining fields.
9. Click Save. 

After completing these steps, the company's name will now appear on the printed check. If you're referring to solely printing the company's name on the check, the option is unavailable at this time. 

We value the opinions of our customers and consider them when creating new features or enhancing current ones.  This will guide us on how to make QuickBooks Online (QBO) work best for your business. That said, I recommend you let our product engineers know that the feature to only print the company name to the check is beneficial to a lot of users.

To send your product suggestions:

1. In your company, tap the Gear icon in the upper-right and choose Feedback under Profile.
2. Enter your product suggestion in the Feedback window.
3. Click Next to submit.

To get started with QBO, you can use our video tutorials to visually guide you through the process of performing each task. Feel free to browse our self-help articles for resources on how to handle accounting-related tasks efficiently. From there, you'll find topics such as cash flow management, taxes, payroll, and inventory management, to name a few.

Feel free to visit the Community again if you have other QuickBooks concerns or additional questions about printing checks. I'm always ready to lend a helping hand.

Hi, when is this going to get resolved? This stupid issue is still going on. How do I print checks without the vendor contact name on it????????

We don't have an estimated time of when it will be available in QuickBooks Online, @jxt3794.

I recommend sending feedback to our product developers. It will let them consider adding the feature to print the company name only to the check.

Here's how:

1. In your company, tap the Gear icon in the upper-right and choose Feedback under Profile.
2. Enter your product suggestion in the Feedback window.
3. Click Next to submit.

For future reference, you can read this article to help you configure your print settings for printing checks in QuickBooks Online: Configure your print settings for printing checks in QuickBooks Online.

Don't hesitate to click the Reply button below if you have questions about printing checks. I'm always here to help. Have a great day.