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MTIT1
Level 1

Adding text to a template after selecting it

I have a template setup for invoices that I would like to add text to and mail it out. While I can add the text to the template, when it is mailed out, the person receiving the email does not get the added text. For example, I have a field called NOTE: that I add PAST DUE to, and the PAST DUE is missing from the received email. Is there a way or is it possible to add text to a saved template and mail it out as I want?

1 Comment 1
FritzF
Moderator

Adding text to a template after selecting it

Hello, MTIT1.

 

I'm here to provide information about text to an invoice template in QuickBooks Desktop (QBDT).

 

Let's make sure that you've selected the correct invoice template when sending or emailing your invoices. Typically, if you use a template on an invoice and create another invoice, that regular template should show again. This setting should stay unless you change the template.

 

To choose the correct template, here's how:

 

  1. Open the invoice in question or you can create a new one.
  2. Select the Template ▼ dropdown menu.
  3. Click one of the Intuit templates listed.
  4. Enter Customer and Item details on the Invoice.
  5. Select Save and Close.
  6. Choose Customers then Create Invoices to see if the Intuit template option is now on the default selection.

 

To know more about managing and customizing invoice and other form template in QBDT, check out this article: Use and customize form templates.

 

In case you'll encounter some issues with the templates, refer to this article for the detailed steps on how to fix it: Fix common issues when you use and customize templates.

 

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

 

Please let me know if you have more questions about this or anything else QBDT. I'm always here ready to assist. Take care.

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