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AbbyHCU
Level 3
posted
‎September 30, 2021 12:12 PM
last updated ‎September 30, 2021 12:12 PM

Admin using Workforce

How can the admin of Quickbooks sign in to use Workforce if they only have one email address?  I would like to test out Workforce before I invite all my employees but I get "user ID is already taken" when I try and sign in.

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1 Comment 1
Adrian_A
Moderator
Moderator
‎September 30, 2021 02:53 PM

Admin using Workforce

Hi AbbyHCU,

 

I'm here to share some information about logging in Workforce.

 

You may have used the same user ID on one of your Intuit accounts. Hence, you are prompted with that error message.

 

In setting up Workforce, you'll have to use a user ID that is not associated with your Intuit accounts.

 

I've added these references as your guide:

 

 

As always, I'm just a post away if you have any other concerns or follow-up questions. Stay safe.

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