I understand how hassle it would be to encounter issues on your file. @coloradomountains. I'm here to make sure you're able to send your invoices.
Can you tell me the specific error message you received? I want to ask for additional information about the error message to get us closer to the resolution much sooner.
Since the information you've entered is correct, we can verify and rebuild your data in QuickBooks Desktop. By doing this, we can identify and resolve the most commonly known data issues within your company file.
Here's how:
- Select Window and then select Close All.
- Go to the File menu.
- Choose Utilities and then click Verify Data.
If you see these results:
- QuickBooks detected no problems with your data, no further action is needed.
- When there's a specific error message, you can search it in our QuickBooks Desktop support site for specific instructions.
- Your data has lost integrity, which indicates that there's data damage, we can follow the steps below to correct the problem:
- Choose the File menu.
- Select Utilities and then choose Rebuild Data.
- You'll receive a notification to backup your company file, and then click OK.
- Once done, the Rebuild Data utility will start.
- When you get the message, Rebuild has completed, Click OK.
For detailed steps, see this article: Verify and Rebuild Data in QuickBooks Desktop.
Once everything is settled, you can now create, print, and email your invoices. Moreover, I have here an article that you can use for guidance in case you need to personalize how your invoice looks and make your company stand out: Use and customize form templates.
Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about monitoring your invoices and payment transactions in QBDT. I'm just around to help. Take care, @coloradomountains.
