all you done was prove me right

Hello there.

I understand how challenging this is for you. Please know that this isn't the kind of service we want you to experience. Let me help you fix your QuickBooks Online (QBO) one by one.

Before anything else, I'd like to know what financial institution you're utilizing and if there's an exact error you encountered while connecting to your bank.

Also, I'll provide here the possible reasons why you're unable to connect your bank to QBO: 

• The bank may not be a participating institution with QuickBooks Online.
• Your bank might not support connection for all types of accounts, such as personal accounts versus business accounts.
• The bank could be undergoing system maintenance, temporarily affecting connectivity.
• Some banks may have multiple names listed in our system, so it's important to ensure you select the correct one or try all possible bank URLs.

If you ever encounter any error messages, you may refer to this article to fix specific errors: What to do if you get a bank error or can't download transactions in QuickBooks Online.

Moreover, I'd also want to learn more about the exact error you encountered with the situations below:

• What transactions that don't work?
• Which payee are you referring to?
• Is there any error while utilizing your invoices?
• Which specific payment method isn't working, and what happened?
• Could you specify more about the issue you encountered using the Taxes tab?
• Can you further explain what you mean by "the products and services need an overhaul'?
• Also, I need more details about the expenses you want to view for this year.

Having answers to these questions would lead us to resolve your concern.

On top of that, you can run the Profit & Loss report if you want to view how much you made in a single month. Here's how:

1. Go to Reports.
2. In the search field, type in Profit & Loss. Then, click it.
3. You can Customize it to a specific month.

At the moment, the ability to autosave or draft and retract invoices isn't available in QBO. With that in mind, I recommend submitting direct feedback to our Product Development Team, including what you want to be worked on for our entire expenses section. 

If you connected your bank and you want to review downloaded transactions, you can read this article: Categorize online bank transactions in QuickBooks Online.

For additional questions about using QBO, click the Reply button below. I'll be willing to lend a hand. Keep safe.

@whereismyprofile2 

Whining doesn't help. You can definitely switch to another app. Why?

So all of these things are supposed to work? I am able to add a bank without issue, or collect payments with out issue or be able to match transactions with out issue? I have been using quickbooks for years, i do not think in that time I never not had a issue or a problem. I am seriously convinced this platform is broken and quickbooks does zero to help businesses. Does not help me at all. And that thing with the reports, is wrong and what tax tab?

Then the phone support is useless, literally useless and this community is just as useless, i mean look a plung's response

And the other issue is quickbooks disabled and suspended my account without any notifaction and it was like that for so long that there is nothing but issues

so as of right now my bank info is all screwy and quickbooks made things worse. I have no idea what to do other than undo everything and give up, thanks quickbooks but hey I can not say how terrible this company is though

Well I undid all transactions and yup something is severly not right at all and I guess i am all done with quickbooks because nothing is adding up and nothing is matching

This seriously not fair at all. I need a employee of quickbook to fix this

How do I reset my quickbooks? I need a new one. Mines broken. Been saying it for years and hundreds of employees are aware of this no one cares and been saying this for years on this community and not one person can help me at all

Greetings, @whereismyprofile2

I am sorry to hear that you've been experiencing some difficulties with QuickBooks Online (QBO). I completely understand how frustrating it can be to face such issues, and I am here to help you resolve them. Please allow me to share a workaround that will enable you to complete your task and reset your QuickBooks program. I hope this solution will help you overcome any hindrance and utilize the program's features without any trouble.

Before starting over in QuickBooks Online you need to:

• Make sure you're signed in to QuickBooks Online as an admin.
• These steps help you delete the data for one QuickBooks Online company. If you need to delete all or some of your Intuit data, find out more about managing data or check out our privacy center.
• Data imported from QuickBooks Time will also be purged during this process.
• To reuse your current lists after starting over, find out more about moving your lists to a new company.
• If you have a QuickBooks Online Accountant, don't use these steps. Instead, import a blank QuickBooks Desktop file to start over.

The next steps you need to take depend on your subscription level, as well as how long you have been using QuickBooks. If you are unsure about the age of your company, simply login to QuickBooks Online. After that, please refresh this page to get personalized guidelines.

Check out this article to know if your books are 60 days old or older.

or if your books are less than 60 days old for more details.

Furthermore, I would be delighted to assist you in achieving your goal. However, could you please give me more details about your other concern so that I can provide you with a more precise solution? Any information you can give me would be greatly appreciated. I will wait for your response. 

Moreover, please feel free to visit or save these articles in case you will be needing them in handling your bank transactions in QBO:

• What to do if you get a bank error or can't download transactions in QuickBooks Online
• What to do if you can’t find downloaded transactions in QuickBooks Online
• Categorize online bank transactions in QuickBooks Online.

You can always get back to us if you have other concerns or questions about banking or QuickBooks. We'll make sure to respond as soon as we can. Keep safe always!

@whereismyprofile2 

I have been using quickbooks for years

How do I reset my quickbooks?

You have been using QB all this time and consider to reset your data?

You can signup for a new QBO account and cancel your old account.

Another option, use QB Desktop instated and you can create backup files.