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MHD AWAD
Level 1

An issue with journal entries

Hi

I am facing an issue in the journal entries in QuickBooks Enterprise, when I record an entry where one account is linked to a job, and the other account is not. In this case, I should always keep the account which is not linked with a job in the first row of the journal entry, and the account which is linked to a job in the second row of the journal entry. When I do the opposite, there will be wrong financial effect on the related jobs. 

Could you please advise if there is any solution for this issue

Thanks for your support 

7 Comments 7
JessT
Moderator

An issue with journal entries

Hi MHD AWAD,

 

Interchanging the order of line entries in a journal entry doesn't create a change in your books and job. You just need to be sure that you debit and credit the same accounts accordingly. Then, tag the job name to the account line that requires a tag.

 

I want to understand how changing the order of the account lines affected your job profiles. Was there a missing journal under the profiles after the change? You can state has a short overview of the scenario. You can also attach screenshots for our visual reference. Thanks in advance.

 

I'm just around to help you with your journal entries. Take care and more power to your business!

MHD AWAD
Level 1

An issue with journal entries

Thank you very much dear for your response

 

I am attaching four screenshots, (the transaction is related to the allocation of 500 USD shared costs on the project number 11), the screenshots reflect the following:

1- Reflects an entry related to the allocation of the shared cost on project number 11

2- Reflects the customer balance summary report which shows that the project is debited with 500 USD, and this is correct

3- Reflects the same entry but the account in the first row in the entry is linked with a job (which is project 11)

4- Reflects the customer balance summary of project 11, and you can see how this affected wrongly on the project 11 where the project 11 was debited and credited with the same amount 

MHD AWAD
Level 1

An issue with journal entries

1- Journal entry.png2- Customer balance summary project 11.png3- Journal entry.png4- Customer Balance summary project 11.png

Kristine Mae
Moderator

An issue with journal entries

Let me share how it works in QuickBooks, MHD AWAD.

 

A journal entry is your company's official book on which the transactions are recorded in chronological order.

 

The order matters when creating journal entries in the program. That's why it's giving you different information or view in the reports.

 

Let's also consider these factors when creating the entries:

  • The accounts affected by the transaction
  • For each account, determine if it's increased or decreased
  • For each account, determine how much it's changed
  • Ensure the accounting equation is balanced 

I'll also add this article to help you manage your journal entries: Create a journal entry in QuickBooks Desktop for Windows or Mac.

 

If there's anything else that you need, don't hesitate to click the Reply button below. We'll get back to you as soon as we can.

AnitaN
Level 1

An issue with journal entries

If I'm reading the original post correctly, I believe I'm having the same issue.  (I use QuickBooks for Desktop.)

 

When I have a journal entry with multiple lines, if a "jobbed" entry is on the top line the other items in the same journal entry appear in the Profit & Loss by Job report.  Frustrating to have to strip them out.  I don't understand why the P&L by job report doesn't pick up *only* the jobbed items.  ??

 

My multi-line journal entry is coming over from another program, so I don't seem to have control over which line is first, which line is second, etc., in the QB journal entry.  So if I want to head off this problem I need to change the order of the lines in the journal entry so my P&L report is correct.  Otherwise, I can't trust the QB P&L report.

 

Seems like I shouldn't have to do that.  The reply by Kristine is generic and doesn't address this specific issue.

 

I'll continue to work around it on my own, but wanted to add my comments to this thread.

Charlotte35
Level 1

An issue with journal entries

If you leave the first line of the entry blank and start the entry on the second line the entry on the first line will not show on all the other entries in a report. I don't know why this happens but I had this happen until I started skipping the first line of the the GJ. Thanks!

Toni91
Level 1

An issue with journal entries

Thank you all so very much; you are life savers.  I have been on with QB support for days trying to get this figured out.  Looks like they should read their Online Support because nothing they did helped at all!  Bottom line, QB ran a full diagnostic on my extremely large file and fixed neither of two major problems we were/are having, but you wonderful people solved one for us!!!  The other problem (trying to go the the Employees Center, getting a SSN error and QB promptly closing) was a result of the verify data/rebuild that we tried after all else failed with journal entry problems.  After 24+ hours of lost time and nothing fixed I starting hunting and found this page. Should I send QB a bill?   THANKS AGAIN!

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