Hello there, @jackpot.

Let me share some insights regarding dealing with fraudulent activities in QuickBooks.

Please be cautious of online scammers posing as Intuit QuickBooks representatives who may attempt to deceive you into providing sensitive financial or personal information. This fraudulent activity often involves unsolicited requests to wire money or disclose personal information via unfamiliar phone calls or messages.

As mentioned in the previous replies on this thread we don't call customers about plan payments unless a support team issue has been raised and a callback is scheduled. Typically, primary users will receive renewal emails.

For now, I agree with @Chrea suggestion to log in to CAMPS and find your license status. To check your license status, log in to CAMPS and navigate to the Products & Services section, which displays all your registered QuickBooks Desktop apps and subscriptions. From there, you can access license information and download any QuickBooks Desktop versions you need.

Here's how:

1. Sign in to camps.intuit.com. Or learn more about signing in.
2. Locate your app or subscription in the Products & Services list.
3. Select Details, then Download.
4. Install QuickBooks Desktop.

For additional guidance, you can refer to the article: Manage your QuickBooks Desktop subscriptions and services.

You can also reach out to our Customer Support Team to verify your subscription and report any suspicious incidents by following the instructions in the article: Contact QuickBooks Desktop support.

Moreover, to prevent future occurrences, it's important to report scam calls to safeguard your security and privacy, please bookmark the following articles for information on Intuit's service email addresses and how to identify our official emails and websites:

• Receive important email messages from Intuit.
• Identify suspicious activity, phishing scams, and potential fraud.

You can always tap me if you have additional questions regarding dealing with fraudulent activities, just hit the reply button and the Community forum is always open to help you again. Take the best care always and have a wonderful weekend ahead!

I have received a few calls with the same issues. They ask to speak to whoever handles the QuickBooks or Accounts Payable.

I logged in to my Intuit and QuickBooks account, and advised them all my subscriptions are up to date and there are no payment error notifications. He insists this is a different subscription for other things like data back-up. 

This time the call came from QB Support [Phone number removed]

@dixieflower   It was a fraud call.  Hopefully you didn't give them any info. 

I always tell them that I know they are scammers and if they don't stop contacting me, I will turn them in.  For the most part, they have quite calling.  I MIGHT get one call a year now, where I used to get 5 or 6.  

I’m am getting calls from Vanessa [Surname and Phone number removed] and Jennifer [Surname and Phone number removed] saying they are with Intuit Quickbooks can you please verify they are employed by you?

It is still happening. Call came from [Phone number removed].

@LH68   It will never stop.  Just tell them you know they are scammers and to stop calling. Then just hang up.  Don't listen to them. Don't argue with them.  Just hang up.  That's all you can do. 

@SoonerS_2024   No one will confirm, nor deny the names of the people that work for them. 

If you didn't request a callback from QB, just assume it's a scam.  QB will NEVER call you for ANY reason, other than YOU requested it.  

We won't call you if you haven't initiated a callback, LH68. I'll encourage you to report this suspicious call by reaching out to our live experts.

Online fraudsters may trick you into disclosing private or sensitive information by impersonating us. This entails unsolicited requests to send money or give personal data through unknown messages or phone calls. However, our representatives won't ask for these details during outbound calls, as we only verify if you're the account's principal contact or administrator.

Additionally, QuickBooks protects you by prioritizing your safety. To ensure this gets investigated, I recommend contacting our Support Team. They can take the necessary action to combat fraud. I'll show you how.

1. Go to the Help icon, then select QuickBooks Desktop Help.
2. Press Contact Us.
3. Enter your concern about the call, then click Continue.

Please check our operating hours in this article to ensure a prompt response: Contact QuickBooks Desktop Support.

Moreover, we removed the number you shared in the thread for security purposes.

Visit this page to learn how to recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

Furthermore, bookmark these resources to report this experience and identify the authorized email provider:

• Receive important email messages from Intuit
• Intuit Privacy and Security

Your peace of mind is essential to us, and we're committed to making this process as smooth as possible for you. We'll do everything we can to help you.

I know that this discussion was from a couple years back but would you by chance remember the number if I gave it to you I want to see if I'm closing in on a scam that's related to the same individual but actually us-based