I want to ensure this is taken care of, @bookings4.
Since you can't enter credit card expiration dates, try signing out and logging back into your account.
If the same thing happens, let's try accessing your account in an incognito window. It's the best place to identify web issues. Here are the keyboard shortcuts:
If you're able to enter the credit card expiration dates, go back to the regular browser and clear its cache. We advise customers to clear them out periodically to prevent and fix web issues. You can also try using a different browser. Here's the link: System requirements for QuickBooks Online.
I've added these links on how to manage your payment and to print recent receipts in QBO. Please check these articles:
Don't hesitate to drop a comment below if you have other questions. I'm more than happy to help. Take care!
Let's make sure that you'll be able to enter your clients' credit card expiration date, bookings4.
You'll want to open your client's profile and add their credit card information from there. Before you start, connect your payment account to your QuickBooks Online (QBO) account. This way, your client can pay their invoice online. Here's how:
In your QBO account:
Please check this article for more information: Connect your QuickBooks Payments account to QuickBooks Online.
After that, you can now add your clients' credit card expiration date to their profile. You can refer to these steps below.
For your reference, I got you these articles that you can read:
I'm always around to help you anytime. Let me in if you have other concerns. Have a great day!
It seems to be working now. I don't have anymore cards to process as we are limited do to Covid. I did clear all of the cashe files and the cookies from the browser and it seems to be working as of now. Will follow up next week after the holidays