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Is it possible for a client to edit their review left on a Find a ProAdvisor page? I haven't found anything posted on the community board about this, and my client doesn't see a way to make an edit.
Thank you in advance,
Go to Solution.
Hello there, @CTaylor1040.
Once the review is submitted, the edit option is unavailable. If you don't agree with the review, we have a moderation process to do it.
If you feel a review is fraudulent or fails to meet our guidelines, you can contact our support. Please prepare with the following information:
Our support we'll investigate the issue internally. If we conclude that the rating doesn't meet the guidelines, we'll either remove it or moderate the rating as necessary.
You may check this article for more information about the ProAdvisor Review guidelines: Find-a-ProAdvisor Review guidelines.
Please know that we're always here, if you have other questions or concerns, reach out to us anytime. Take care always.
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Thank you for your reply MaryAnn_E