I was finally able to condense all of the transactions prior to 1-1-17. The file size was reduced from approximately 550000KBs to approximately 200000KBs.
I would now like to remove or condense the transactions after 12-31-17. When I attempted to create the period copy for the period beginning 1-1-17 and ended 12-31-17 the program gets through the condensing process. It then seems to hang for a few minutes. Then I get an error that states the process could not be completed and my file will be restored to its original state. Then the program emits an error that states QB must restart. I click OK and it restarts. I then try to close the company file by clicking on close company in the file menu. The program then tells me it must shut down and asks if I want to forward the error to Intuit.
Am I missing something that would allow me to create a period copy after removing the transactions as described above.
Is there a way to manually remove the transactions after 12-31-17 without altering the 12-31-17 data? I tried to remove the transactions that were entered after 12-31-17 using the batch delete/void transaction tool. When I remove the transactions, the 12-31-17 trial balance was changed dramatically.
I am stumped. I called Intuit support. They were unable to help. I have tried all of the solutions I could find in the support section and here. So reiterating those solutions will not help.
Also know that the company does not have any inventory.
It seems weird that I could finally get the file to condense, but I cannot create a period copy with the same file.
Thank you for your help.
Thank you for helping.
