Customer service please call

Welcome to the Community, @jcollado2019. I understand the need to get in touch with our live support agents. Aside from our Phone and Chat Support team, we from the Community has your back too.

Can you please give me a quick detail of your concern? Any information that you can share will be very helpful for me to meet your goals. 

In case it needs to pull up your information, and you'll have to speak to QBSE live support agent over the phone or chat, I'd recommend checking out our available time before calling us to ensure you'll get quick assistance. 

Here's how to get in touch with our live support agent: 

1. Log in to your QBSE account, then click the Help (?) menu. 
2. Select Contact Us.
3. Enter your concern, then select Let's talk.
4. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

For more insights about tracking your self-employment income and expenses, read through this help article: QuickBooks Self-Employed Overview. This will get you and your business more than ready during tax time. 

Feel free to message again. I'll be looking forward to helping you more.

Hello

When is the deadline to submit the payroll for Friday. 

There are two methods for processing payroll in QuickBooks Online, @Ybh. I'll be glad to discuss the different lead times available for each submission method.

Firstly, when processing payroll with paper checks, they will be generated on the same day. In contrast, if you're using direct deposit, please know that there will be a specific lead times you have to follow.

With direct deposit, you can submit payroll on the same day or the next day. However, some accounts may need a lead time of up to 5 days. To ensure your processing your payroll on time, it's important to check funding timeline.

To do so, here's how:

1. Open your QuickBooks Online account.
2. Go to the Gear icon, then Payroll settings.
3. Find the Direct deposit section. Above the direct deposit limits, you'll see your funding time.

Here's a screenshot for reference:

At the same time, you can check out this quick overview of the direct deposit processing times:

Same-Day (0): Employees get paid on the same day payroll is submitted.

Next-Day (1): Employees receive payment the next banking day after payroll submission.

2-Day: Payment is made two banking days post payroll submission.

5-Day: Employees receive their payment five banking days after payroll is submitted.

For more information, refer to this article: When to send your direct deposit payroll.

Also, be aware that federal holidays might impact your payroll submissions. For more information on this topic, please see: How do federal holidays affect my direct deposit?

If you need to get an overview of your payroll reports in QuickBooks, here's an article you can save for future purposes: Run payroll reports.

Should you have any questions about processing your payroll or need further assistance, please tag me in your post, @Ybh. I'm here to help throughout the process.