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Join nowHello, I have a client who is using the billable expenses option when entering bills to charge the costs to their clients. When they create the invoice, the markup is going to the revenue account, but the "reimbursed costs" are being charged as a credit to COGS, netting the cost to zero, and only having the markup as revenue. Both revenue & COGS are understated.
I have a case open with QB and cannot manage to figure out a solution. When the costs populate, they populate with an item called Group Reimbursement....there is no way for this item to be assigned an account.
I posted this as a reply to another similar question.... which I don't think was the correct way to do this.... hoping this will find someone who has encountered this issue before.
Any help or ideas would be appreciated.
Thank you for getting back to us, @KelleW. I am happy to provide some information about creating billable items in QuickBooks.
When creating the invoice, make sure to add the correct account if you add it to markup invoices. However, if billable Expense transactions or Check items are used, you don't have the option to markup directly under Billable Time and Cost. You'll need to manually calculate the markup price and edit it on the invoice.
To create a new item, you can follow the steps below:
You have the option to select the outstanding billable item you want to add when creating an invoice and use the remaining billable items to be billed in the future.
Just in case you need further assistance with the steps, I recommend contacting our QuickBooks Desktop Support Team they have the tools to do a screen-share.
Here's how to contact our customer support:
Let me share some of our guide articles related to tracking billable expenses in case you might need them in your future tasks:
Let me know if you have additional questions about your billable expense. I'll be here to help however I can. Have a good one.
Thanks for responding LollyNino_C. The problem happening here is when the billable expenses populate the invoice, it comes with an item.... called Riem Group. It is not attached to an account and when you try to edit it there is no option to link an account. One thing that is different is that the Item Type is GROUP. and a second has been created that is Riem Subtotal....the type says Subtotal....this also does not allow you to link an account. If I try to change the TYPE to another, the screen clears.
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