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Hello,
I'm having an issue that I don't know if the simple way is the correct way.
I have a vendor that is also a customer.
Due to some issues in the past, he didn't pay some invoices. Now we agreed that he will pay its debt by giving us a 10% discount on the next purchases from him until it covers the balance.
But I don't how could I use the discount given in the bills to cover the open invoices, I was thinking that a credit memo would solve it, but I think I'm missing something.
could someone help, please?
Thanks
Solved! Go to Solution.
I can help you with applying the discount to your invoices, @Ffraga.
You can use a clearing account to transfer or apply a vendor credit to customers' invoices. I'll show you how.
Here's how to set up a clearing account:
Then, create two journal entries:
Once done, you can now apply the credit to your invoice:
You can check out these articles for more information about creating a clearing account and applying credit to your invoices:
Here's more information on how you can resolve common issues when applying a payment towards an invoice for multiple payment methods, reapplying, refunding payments, and more.
I'm always here if you need more help recording your transactions. I'm always here to help. Have a great rest of the day!
Thanks for following up with us, @Ffraga.
I've noticed in the past when we see this error message, it's usually because users have the bills set as "Schedule Online Payment" in the Pay Bills screen. If this is the case for you, let's set the payment method to Check. Then, try applying the discounts again.
For more information about handling discounts in QuickBooks Desktop, check out Pay Bills in QuickBooks.
Please let me know if you run into any issues along the way. I'm happy to help. Take care!
I can help you with applying the discount to your invoices, @Ffraga.
You can use a clearing account to transfer or apply a vendor credit to customers' invoices. I'll show you how.
Here's how to set up a clearing account:
Then, create two journal entries:
Once done, you can now apply the credit to your invoice:
You can check out these articles for more information about creating a clearing account and applying credit to your invoices:
Here's more information on how you can resolve common issues when applying a payment towards an invoice for multiple payment methods, reapplying, refunding payments, and more.
I'm always here if you need more help recording your transactions. I'm always here to help. Have a great rest of the day!
Hello @MJoy_D thank you for your explanation
I have only one last question.
Do I have to set the discount on the vendor's bill, or I can just add a memo like , "referring the 10% discount on bil 12345" on this step
thanks again
Thanks for getting back to us, @Ffraga.
Yes, you can set up a 10% discount on the vendor's bill to offset the remaining balance. Let me show show you how.
Paying bills is part of your usual accounts payable workflow in QuickBooks Desktop. To see the complete list of workflows and other vendor-related transactions, please check this article: Account Payable Workflow.
Please let me know if you need further assistance in handling your bills in QuickBooks Desktop (QBDT). I'll be here to help you out. Have a good one.
Hello!
I tried to follow your steps to set the discount but when I click on set discount I receive this warning message
"You can't set discounts or credits to pay bills through QuickBooks pay bill service."
could you help me?
Thanks!
Thanks for following up with us, @Ffraga.
I've noticed in the past when we see this error message, it's usually because users have the bills set as "Schedule Online Payment" in the Pay Bills screen. If this is the case for you, let's set the payment method to Check. Then, try applying the discounts again.
For more information about handling discounts in QuickBooks Desktop, check out Pay Bills in QuickBooks.
Please let me know if you run into any issues along the way. I'm happy to help. Take care!
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