Does Quickbooks always say "Something's not working. Give us a few minutes and try again. If it still doesn't work, please contact us." When you try to cancel?

I'm sad to know you want to cancel your account, @hahlefelder.

Nonetheless, I can help you get around the error message and cancel your account seamlessly. Before that, I'd suggest saving a copy of your data so can still access it after canceling. 

Once done, let's get started by accessing your QuickBooks Online (QBO) in a private or incognito window. QBO uses cache to swiftly load pages faster. When pilled up, this causes issues and affects the functionality of your account.

Using a safe window helps us verify the issue as this does not save any junk files. To open a private window, you can use these keyboard shortcuts.

Press keys:

• Ctrl + Shift + N for Google Chrome browser
• Ctrl + Shift + P for Mozilla Firefox & Microsoft Edge browsers
• Command + Shift + N for Safari browser

If you're able to cancel your account using a safe window, I suggest opening your regular browser and clear its cache. If the issue remains, I propose using other supported browsers. This way, we can check if this a browser-integrated issue.

Once you're all set, you might want to utilize this resource for future reference: How to resubscribe or reactivate QuickBooks Online. This contains details and steps on how you can activate your account after canceling it.

You're always welcome to post a reply if you still need assistance canceling your account. I'll be around to help you all the way. Keep safe and have a good one!

I tried cancelling via chat and was told someone would be contacting me to let me know my account has been cancelled, and I was given a case number. I will update after I hear back from them.