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0uickbooks sucks
Level 2

DONT BUY QUICKBOOKS!!!

Quickbooks is one of the worst products I have ever experienced. Many bugs and poor data protection policies/procedures. Your data may be sent to other customers. Customer service is even worse. The help system is asinine both chat and call system. 

3 Comments 3
Kristine Mae
Moderator

DONT BUY QUICKBOOKS!!!

We don't want our customers inconvenienced, 0uickbooks sucks. At Intuit, we want to ensure to provide quality service.

 

Let me make it up to you. Can you share your issue? This way, I can share some resolutions and recommendations to resolve your concern. Any information is appreciated. 

 

Feel free to get back to this thread with any details. We're available 24/7 to help you. Keep safe!

0uickbooks sucks
Level 2

DONT BUY QUICKBOOKS!!!

I would like to communicate with a high level manager about my concerns. They are too broad and deep for this forum and I have given ample opportunity for QB to correct.

CharleneMaeF
QuickBooks Team

DONT BUY QUICKBOOKS!!!

I know it's important to get the assistance you need, 0uickbooks sucks.

 

Let me make it up to you by making sure you can communicate with the right support.

 

Since we’ve improved the process of reaching out to our QuickBooks Support Team, you can reach one of our supports by going to the Help menu. I'll show you how.

 

QuickBooks Online:

 

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Get a callback.

 

QuickBooks Desktop: 

 

  1. From the Help menu, select QuickBooks Desktop Help.
  2. In the Have a Question window, scroll down to click the Contact us link.
  3. This will display the Contact Us screen.
  4. Go to the Tell us more about your question section to enter the issue or topic in the field box.
  5. Click the Search button to display the Start a Message button.

 

If you're using QuickBooks Self-Employed or other products, please see the steps on this article to learn how to reach out to them: Contact QuickBooks Products and Services Support.

 

Additionally, I'd recommend visiting our Help articles page for reference. There, you can read articles that will guide you in completing your future tasks. You can customize the details you'd like to see by selecting the product you're using.

 

I'm only a few clicks away if you need assistance with your other QuickBooks tasks, 0uickbooks sucks. It's always my pleasure to help you out again.

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