I'm here to guide you on how to get to the right support. Your concern needs further verification, that being said, I'd recommend contacting our Customer Care Team. They have the tools to look into the charges you've been receiving from us and will help you get to the bottom of this.
Open your QuickBooks Desktop.
Go to the Help menu and press F1 on your keyboard or select QuickBooks Desktop Help.
Select Contact us and follow the on-screen instruction to connect to one of our agents.
You may consider checking the support hours so that you'll know the best time to call at your convenience.
Let me know in the comment section if you have other concerns. I'll be around the Community to assist you. Take care.