Error 111 occurs on every backup and is fixed

Thank you for trying to solve this on your own, David. I'll help you check this further.

The error indicates that paycheck #12904's data is damaged. It is supposed to be repaired by the Rebuild Utility. Somehow, it fixed it, but the issue keeps coming back.

The next approach is to refresh the paycheck data components by running the QuickBooks File Doctor, or you can toggle the paycheck information. You can do that by removing the pay and other items until the values ​become zero and add then add them back to recalculate the figures. Please be sure to back up your file before doing so and take a screenshot of the paycheck detail for your reference.

After toggling paycheck details, try running the Verify Utility. If it still shows the same error, delete and recreate the transaction. However, please do not do this if it's a direct deposit paycheck. You can contact our QuickBooks Desktop Payroll on Monday from 6 AM to 6 PM PT to check it out further instead.

We're just around if you have other questions about your paycheck or the error you received. We also have in-product references for payroll. Simply press the F1 key on your keyboard to launch the Help window and search the errors you see or the topics you like.

Have a good weekend!

Consider getting a 3rd party service to do a file repair for you.

David H99, I also have the same error code, wondering if any of the advice helped. If so which one worked ?

This worked! 

I found the transaction in QB, changed the amount by a penny, saved it, changed it back, and then ran the Verify process from the menu.

Now I can do a backup with no error.

Thanks so much for this great help!

David

Im having this same issue. and i have done it directly from thefile/utilities menu (thats the only place i know to do it) .. however this error should have nothing to do with my sales tax being calculated wrong. I have rebuild 4 times today and Still my sales tax is calculated wrong

It's our pleasure to have you back in the Community forum, Jack. We understand how runtime errors within your program could affect your business operations. Please know that we do not want you to be in this situation.

We appreciate your troubleshooting efforts to rectify your concern, Jack. Usually, QuickBooks Desktop's (QBDT) verify and rebuild feature resolves Error 111. Besides, this can also be triggered if your paychecks are damaged. Did you happen to run a payroll within your program? 

If yes, you can temporarily modify the date and amount of the check or edit specific payroll items. After making the necessary changes, click the OK button, then select Save & Close. This action will prompt a list of all the transactions that have been edited. If not, it would be best to contact our Live Support Team. They have tools to investigate this issue further or initiate a screen-sharing session to check your sales tax calculation. 

You'll want to create sales tax adjustments within your program or verify them if you have already done so. Refer to this article: Process sales tax adjustment.

Moreover, feel free to read the following articles as your reference in completing sales tax-related tasks moving forward:

• Handle cash basis sales tax
• Process sales tax adjustment
• Show multiple sales tax items on an invoice

The Community is always here to lend a helping hand if you need assistance with other QuickBooks concerns, Jack. Don't hesitate to visit us anytime by clicking the Reply button below or creating a new post in the Community. We're always rooting for the success of your business venture!

I get the same message but it will not rebuild the file and it will not let me do a back up.

@joshseawright 

You can purchase a 3rd party service to fix your company file. Contact @Fiat Lux - ASIA via email directly for assistance.

Thanks for reaching out and sharing your concerns, @joshseawright.

I appreciate you taking the time to try the steps that my colleague has listed above. Since you're running into issues using the Rebuild utility, I recommend contacting our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further. You can use the link I'm including below to connect with our team directly. 

• QuickBooks Desktop Support

Please don't hesitate to let me know if there is anything else I can assist you with. Take care! 

I had the same error pop up (when trying to do a backup) on 3 of my paychecks (all 3 paychecks were from the same date - from about 1 month ago). I tried doing the rebuild (as prompted by Quickbooks) and it fixed 1 paycheck but not the other 2. I tried doing the rebuild two more times - the error persisted.

As suggested in this post, I opened each paycheck and changed one of the values in each paycheck by a penny and saved the paychecks. Then I opened them again changed the value back to the original value and saved the paychecks. After that, the backup worked like a charm - no errors. Thank you for this suggestion. Much appreciated.