We recently redeemed some American Express rewards. When the in/out (+/-) came into QB I just entered them as an expense & then a credit card credit. But I when I went to reconcile today there was an extra transaction listed & even though it was unchecked my balance was zero. I figured all good. Well, I usually delete duplicated transactions but when I did that to this unchecked item for some reason it messed everything up. So I'm wondering if I just removed the other 2 transactions & then excluded them if it would really do any damage. Will they still show up somewhere else? Will them not being on the QB reconciliation but on the cc statement really affect anything?
On the left panel, select Accounting > Chart of Accounts.
Click the View register link of the bank account where the check was added.
Find and select the check to show the options. Under the Reconcile (indicated by a check mark) column, click the blank field until you see the letter C. This letter means Cleared and the letter R is for Reconciled.
Press the Save button after.
Check out these articles for future reference in categorizing and reconciling accounts: