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NicoleZimbo
Level 3

final invoice layout when printing/emailing

I created my own custom word form and uploaded it, when I look at the inital preview it is fine, when I create an invoice to send to my client the invoice is split over two pages. Second page contains the subtotal section and no matter how I amend my word doc it does not fix the two page result ONLY when emailing/print preview. I have attached an invoice.

Note: the word doc is one page, if I print or preview the word doc it is one page, it is only when it comes to emailing or printing within QB that this happens.

Solved
Best answer January 25, 2020

Best Answers
Angelyn_T
QuickBooks Team

final invoice layout when printing/emailing

Thank you for the detailed information and the file added, @NicoleZimbo.

 

To resolve the problem, you have to ensure that the table line item was copied and pasted from Excel. This is to make sure that the spacing does not apply to the tables and may result in extending the blank portion of your invoices.

 

Also, it would be best to check our Support Team so they can check your style format and assist you in fixing this securely. To contact support, click on Contact us from the Help menu.

 

For the support hours and types, check out this page.

 

I'm also adding these articles for additional reference about emailing and printing invoices as well as customizing form styles in QuickBooks:

 

Add a comment below if you have any other questions. I'm a few clicks away to help. Have a great weekend!

View solution in original post

1 Comment 1
Angelyn_T
QuickBooks Team

final invoice layout when printing/emailing

Thank you for the detailed information and the file added, @NicoleZimbo.

 

To resolve the problem, you have to ensure that the table line item was copied and pasted from Excel. This is to make sure that the spacing does not apply to the tables and may result in extending the blank portion of your invoices.

 

Also, it would be best to check our Support Team so they can check your style format and assist you in fixing this securely. To contact support, click on Contact us from the Help menu.

 

For the support hours and types, check out this page.

 

I'm also adding these articles for additional reference about emailing and printing invoices as well as customizing form styles in QuickBooks:

 

Add a comment below if you have any other questions. I'm a few clicks away to help. Have a great weekend!

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