Fixed Asset Manager

This worked like a charm!  I was on the phone with support today for two hours and they never mentioned this fix.  Thank you!

This worked like a charm.  I was on the phone for two hours with support today and they he never mentioned this easy fix.  Thank you!

I tried the suggestion of restarting the computer in safe mode and turning off all my monitors but one and it still would not allow me to make more than one mapping selection.  I finally figured it out.  The FAM mapping screen is simply broken in terms of using the mouse to click on the drop down arrow and then clicking on the field you want to map.  When you do this, you'll notice that the entire name of the field does not get selected.  Instead, it only selects the first few letters and is not truly making an actual selection.  That is why it will not allow you to move on to another field to map the next field in your import.  It still does not consider the first field to be mapped.  You have to actually click within your mouse in the middle of the selection you made (which is currently not fully spelled out) and then backspace and type out the selection you want.  When you type enough letters, you can then press tab and it will fill in the rest of the mapped field name and allow you to move on to the next field, for which you'll need to repeat the same process.

I spend $1,000+ to upgrade to Enterprise specifically for the asset manager; it is broken - will not let you post to QB.  I have spent over 25 hours with support. NO ONE WILL GET ADVANCED SUPPORT TO WEIGH IN. Here's what I see - I think it is likely that others are having similar issues because FAM is BROKEN:

Here's what the post to QB General Journal Box is supposed to look like and does after a fresh install of the program (Works correct when first installed). Notice the date box in the depreciation through date [see image]:

After uninstalling and reinstalling QB Enterprise V22 - we eventually discovered that the Posting box was getting corrupted after running updates on the program from the Help - Update QuickBooks. After it runs update (that update includes one in the FAM) then the posting box loses the date that is supposed to be there and as a result all the posting information is either missing or not accurate - now FAM is corrupted and no longer works correctly.  Here's what it looks like after running the update:

Running the tool hub fixes do NOT fix this; repairing the program from the repair option will fix it for only one post - then it breaks again.  There is obviously some type of FAM corruption. All six tier agents I've talked with are beginning to have customers that are having similar issues.