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Level 3

How is a payment listed on a customers bank statement

I am updating our website(s) and looking for some information to put on our accepted payments page.  I am trying to figure out what shows up on my customers bank or credit card statement for their transaction.  Like does it show Intuit* Business Name or what?

 

I know that Square shows up on their bank records as SQ* Business Name.  I am using Quickbooks Premier 2020 Desktop version and my invoice are sent using Outlook and it includes a pay link that they use.  I just want to know what shows on their bank statement when the charge shows up.

Thanks in advance. 

Solved
Best answer April 16, 2020

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QuickBooks Team

How is a payment listed on a customers bank statement

Hello cdhodgdon!

 

Your customer's payment to your invoices will show as Intuit Pymt Soln Acct Fee in their statements. At the moment, we're unable to change this description.

 

I know it would look better if your business name is attached to the description. You can submit feedback by going to the Gear icon and choosing Feedback.

 

We're just right here if you have other questions in mind.

 

Have a great weekend!

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4 Comments
Highlighted
QuickBooks Team

How is a payment listed on a customers bank statement

Hello cdhodgdon!

 

Your customer's payment to your invoices will show as Intuit Pymt Soln Acct Fee in their statements. At the moment, we're unable to change this description.

 

I know it would look better if your business name is attached to the description. You can submit feedback by going to the Gear icon and choosing Feedback.

 

We're just right here if you have other questions in mind.

 

Have a great weekend!

View solution in original post

Highlighted
Level 3

How is a payment listed on a customers bank statement

@JessT 

 

Oh I will submit feedback, I do that a lot since I also beta test for Quickbooks.  My whole thing is, we just started a new business (my 4th one) and I am trying to put information on the website about payments, just so the  customers know what to be looking for (besides the dollar amount), so that is the info I needed.

 

Thanks

Highlighted
QuickBooks Team

How is a payment listed on a customers bank statement

Good Morning, @cdhodgdon

 

This isn't the impression I want to leave you with. I strive to provide the best possible support for you. My colleague is correct about what your customer will see when the payment has been taken out of their account. It will show as Intuit Pymt Soln Acct Fee. Here are a few articles that can come in handy for your website: 

 

 

If you have any other questions, feel free to ask. I'm always here to lend a helping hand. Take care!

Highlighted
Level 3

How is a payment listed on a customers bank statement

@Candice C 

 

There was really nothing wrong with what @JessT  stated, that is actually the answer I was looking for.  I just wanted to know for sure, if I told a customer "you will see XYZ on your bank statement" that I had the correct information for what XYZ would be.  

I actually have been using QuickBook payments for a long time for another business, but I never thought about what it said on the customers bank statement.  This new company deals with a more specific clientele, a little more on the high side of life and I just wanted to be able to tell them what they might see on their bank statement.

 

I personally have no worries on fees and such, since I have been using since back when it was Intuit Payment Network, I think was the original name.  But thank you both for the information.

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