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Buy now & saveI am needing to issue a ROE for a salaried employee. I am not able to E-File the form as it is telling me there is missing information in field 15A (total insurable hours). I know how many hours they work but as they are salaried I don't enter hours, only their salary amount, each pay period. Is there a way to edit the field as it is showing zero due to not ever logging hours for them.
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Hi Amy_Bennie,
Thanks for reaching out to us here. It's essential that you're able to file the Record of Employment in a timely fashion. There currently isn't an option to edit an ROE within your QuickBooks product. In this situation, your best course of action is to proceed to the CRA website. When you login, you can complete the ROE form there. Once you've completed it, you'll see the option to download and print the ROE for your records. This will enable you to email it to your employee as well.
If you have any other questions, feel free to touch base with us again. We would be happy to assist!
Hi Amy_Bennie,
Thanks for reaching out to us here. It's essential that you're able to file the Record of Employment in a timely fashion. There currently isn't an option to edit an ROE within your QuickBooks product. In this situation, your best course of action is to proceed to the CRA website. When you login, you can complete the ROE form there. Once you've completed it, you'll see the option to download and print the ROE for your records. This will enable you to email it to your employee as well.
If you have any other questions, feel free to touch base with us again. We would be happy to assist!
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