I need to open my company file that I have saved from our POS to the desktop so I can process credit card payments. when I go to recover the company file it doesn't appear because the file needs to be QBB file, yet it gets backed up as a qpb file.
Hi there, @TheCrystalPassage.
I'm here to help you with restore your file.
You can use the Financial Exchange process to share information between your QuickBooks Desktop (QBDT) and Point and Sale (POS). This way, it'll automatically update the mapping of your POS. Let me show you how.
Before we begin, I recommend creating a backup copy of your company file. In case we run into some issues, we can easily restore your file. When ready, you can follow the steps below to syncing your QBDT and POS.
You can also check this link for more details about the process: Financial Exchange Overview.
Furthermore, if you want to restore the QBP file, QuickBooks uses the backup company file (.qbb) to create a new file (.qbw). Or you can use a converter tool or app to generate a QBB file to restore
In case there're transactions missing after the process, you can refer to the steps outlined in this article to resolve issue: Point of Sale transactions are missing in QuickBooks Desktop after a financial exchange.
Should you need more assistance syncing your data, please don't hesitate to leave a reply in this thread.You can always count on me to back you up. Wishing you a wonderful weekend!
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