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ReymondO
Moderator

How to stop popups?

Let me share some steps to help close the popup message, @junevk

 

Before we proceed, can you tell us more about the popup you've received? This will help us in providing the appropriate troubleshooting steps to address the issue. 

 

Since you're unable to go to the Preferences menu, I suggest uninstalling and reinstalling the program. Doing this will refresh the system and fix the problem.

 

Here's how to uninstall the product:

 

  1. Open the Windows Start menu, then open the Control Panel.
  2. Click Programs and Features or Uninstall a Program.
  3. From the list of programs, select the version of QuickBooks Desktop you want to remove.
  4. Select Uninstall/Change, Remove, and click Next.  

 

When you’re done, install QuickBooks Desktop. Please note that doing this will replace and rename your old folders.

 

In addition, here's a couple of articles you can read helpful in keeping you up-to-date with the latest software improvements and enhancements: 

 

 

Keep in touch if you need any more assistance removing the popup messages, or if there's something else I can do for you. I've got your back. Stay safe!

Carolexx
Level 5

How to stop popups?

Why am I getting a pop up asking Since the first of the year, every time I boot up, through the cloud and into QuickBooks, I am asked to sign in as administrator. address and sign in.  I then get a pop up telling me I can only be in QB for a certain amount of time in 24 hours????s, the administrator does payroll, and If I need to get into QuickBooks 20 times, what business is it of QuickBooks?  This is insane.  So now I am going to be limited on the time I can do the books in QB?  I am more than angry about this overstep in policy.  Get off and out of my QuickBooks account, it's none of your business how long I stay in QB.

EvethC
QuickBooks Team

How to stop popups?

Hello there, @Carolexx.

 

It appears my colleague has already addressed your question regarding the continuous pop-ups and the time limit for using QuickBooks. Please refer to this link for the workaround provided by my colleague on how to get rid of the pop ups: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-changes/01/1520585#M171875

 

Let me also share with you these articles that could be helpful for you moving forward:

 

 

The thread is always open if you need more specific guidance, Carolexx. The Community is always available to assist you in making the most of your QuickBooks experience. Stay safe!

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