HTML Delivery Option for Emailed Invoices

Getting an invoice emailed to you
PDF
RSS
Follow these steps to have a PDF copy of your monthly invoice sent to the email address associated with your account.

Choose Billing preferences on the navigation pane.

Select the Receive PDF Invoice by Email check box.

Choose Save preferences.

The monthly invoices are sent to the account's root user and the alternate billing contact. To edit the root user email address, see Editing Your Account name, root user password, and root user email address. To add or update the alternate billing contact, see Adding, changing, or removing alternate contacts.

TalkToWendys Survey

Thank you for reporting this behavior, Jacob.

It would be best to reach out to our QBO Support, so they can check why the sender's email reverts back to the original after you set the online delivery to HTML. They have the tools on their end.

1. Click on Help and click the Search tab.
2. Click Contact Us at the bottom.
3. Enter a sentence to describe your concern and click Continue.
4. Choose Start a chat or Get a callback.

I'm also adding these articles for your additional reference:

• Use your Gmail address to send invoices
• Send invoices from your Gmail address FAQ

Let me know if you have any other concerns with your invoice. Take care and have a good one.

The good news is that you can send an invoice using any email program or platform. So, if you have a service that you prefer, you're welcome to use it. Invoices sent via email have several benefits over traditional invoices sent by mail. For one, invoices sent by mail can become lost or delayed.

The good news is that you can send an invoice using any email program or platform. So, if you have a service that you prefer, you're welcome to use it. Invoices sent via email have several benefits over traditional invoices sent by mail. For one, invoices sent by mail can become lost or delayed.