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team-thenextleve
Level 1

I just got quickbooks for my new business and I messed a whole bunch of things up. Is there a way for me to wipe everything cleans and restart?

 
2 Comments 2
E F
Level 1

I just got quickbooks for my new business and I messed a whole bunch of things up. Is there a way for me to wipe everything cleans and restart?

GenmarieM
QuickBooks Team

I just got quickbooks for my new business and I messed a whole bunch of things up. Is there a way for me to wipe everything cleans and restart?

Welcome to the Community space, team.

 

I'm here to provide some insights and steps to purge your account and start over in QuickBooks Online (QBO).

 

If your QuickBooks Online data is less than 60 days old, you can choose to purge your account if you're using QuickBooks Online Plus, Essentials, or Advanced. This means that the system will delete all the data that has been entered into the company, and it won't be possible to restore or reverse any of it.

 

Here's how to purge data:

 

  1. Log in to your QuickBooks Online account.
  2. Change the URL to include /purgecompany.
  3. Example: URL shows https://...qbo.intuit.com/app/homepage, change to: https://...qbo.intuit.com/app/purgecompany.
  4. The next screen will provide a summary of the items to be deleted.
  5. Type the word “YES” once the data gets deleted, then click OK.
  6. Click Wipe Data once your selections are complete.
  7. Once the deletion is complete, you will be rerouted to your home page.

 

If your QBO account is 60 days old or older, you'll need to cancel your account and start a new subscription.

 

Here's how to start a new subscription: 

 

  1. Go to https://quickbooks.intuit.com/choose-country/.
  2. Fill up the User ID and password.
  3. You can use the same user ID and password you previously had. If you activated payroll in the account, this is the best option for you.

 

Moreover, I'm adding this helpful article as your reference in adding QBO Companies under your Intuit account: Create or add another company file to QuickBooks Online.

 

Please don't hesitate to return to this post if you have other concerns and follow-up questions about deleting your company file in QBO. I'll be here to lend a helping hand. Keep safe!

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