If "20" ios typed as the year part of date QB defaults to "1920". It used to default to "2020". What logic is there behind defaulting the date to over a century ago?

Welcome back to the Community, @rt2.

If you're using a web browser, try signing into your QuickBooks Online (QBO) using a private browser (incognito). There are times that it is already full of frequently accessed page resources, causing some unusual responses.

Here's how:

• Press Ctrl + Shift + N (Google Chrome).
• Ctrl + Shift + P (Firefox).
• Control + Option + P (Safari).

If everything looks good, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

On the other hand, if you're using QBO App, consider checking out these articles that contains detailed steps on how to clear data:

• Troubleshooting Quick-Start Guide for the QuickBooks Online app.
• QuickBooks App for Windows and Mac: General support.

Feel free to click the Reply button below if you have any other questions. I'll be happy to help. Have a wonderful day!

Thanks for the response. The situation happens regardless of whether or not your clear the cache.  This is something that has been changed in the logic served by the QB server.  I have used the desktop app, Firefox and Chrome and with caches cleared. It's the same with all of them. Also, a day or two ago, if you typed, for example, "26/2" into a date field, the software would interpret this as being the 26 February 2021 (if you typed it in 2021). Now it throws an exception (that is does not accept the date at all).

If you type "26/2/20". It interprets it as being, "26/02/1920". This is pretty silly, defaulting as it does to over a century ago. This is a logic issue in the QB program.  Something has changed (and clearly has not been properly tested) since a day or two ago, when it would have interpreted it as being "26/02/2020". Similarly "31/12/20" is interpreted as meaning, "31/12/1920", instead of "31/12/2020", which is obviously what is intended.

It's a bug and Intuit are supposedly going to fix it.

I appreciate your prompt reply, @rt2.

I want to ensure that I’ll be able to address your concern properly. Were you able to perform the troubleshooting steps shared by my colleague FritzF above? If not, I recommend going through the process to isolate this issue.

If you have and the issue persists, I recommend contacting our Support team. They have the proper tools to securely check your account and look into the reason why the date format is incorrect. To reach out to them, you can follow these easy steps.

1. From your QuickBooks Online (QBO) account, go to the (?) Help menu.
2. Select the Search tab.
3. Click Contact Us.
4. Enter a brief discussion of your concern and proceed with Let’s talk.
5. Choose either Chat with us (if you preferred messaging) or Give us a call.

You can also see this link for more details and ensure to review their Support hours to know when agents are available: QuickBooks Online Support.

In case you need to work on other areas in your QBO account, you can always visit our general topics page. Just select a specific topic, then look for an article. 

Let me know if you have other queries about managing your account. I’ll always have the time to assist you. Keep safe and have a great weekend!

Why don't the Quickbooks Team members on this forum carefully read the posts.  If you had read the thread, you'd have seen that I had done what you are suggesting and that this is a known issue that you are supposedly fixing!

Hi @rt2,

I’ve confirmed with our supportability team there has been an investigation opened to address this unexpected behavior. INV-55552

I will keep an eye on the progress and post updates as they come in. Please know we are working on this and will get it resolved as quickly as possible. 

Thanks for your patience while we work on it.