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infogaby
Level 2

intuit printer library - the form your are about to print does not fit on the page

When trying to save an invoice or po or any form as a PDF and print or send to a customer I receive the following message:

 

Intuit Printer Library - the form you are about to print does not fit on the page. you may wish to modify your print settings such as portrait/landscape. Click OK to print anyway or Cancel to skip printing this form

 

When I preview the form it is correct and I can print it but sending it directly from QB via email to my customer does not work also to safe as a PDF to my desktop does not work

 

checked all printer settings, template settings etc all seems correct, it worked fine until yesterday nothing changed no updates etc, I am the only one using QB  any ideas how to fix that?

 

thanks

5 Comments 5
MirriamM
Moderator

intuit printer library - the form your are about to print does not fit on the page

Hello there, @infogaby. I'm here to lend a hand with your printing issue. 

 

The error The Form you are about to print does not fit on the page.” happens due to the following reasons:

  • The paper size or orientation in the printer’s settings does not coincide with that of QuickBooks Printer Setup.
  • The settings of QuickBooks Printer Setup for the PDF print could also generate Intuit Printer Library Error.
  • The template might be sized incorrectly.

To get this fix, ensure that the orientation printer's settings match with the QuickBooks Printer setup and correct the paper size of the template for the forms. 

 

To check the printer settings, here's what you'll need to do:

  1. On your QuickBooks Desktop (QBDT) account.
  2. Go to the File menu.
  3. Choose Printer Setup.
  4. Click on the form to be printed from the list.
  5. From the Printer Setup window, click Options.
  6. Ensure that printer is set to print on letter size paper and portrait orientation in the window showing Paper and Paper attributes
  7. Click OK.
  8. From the same Printer Setup window, there is an option of Printer Type. Select the option that equals your printer from the drop-down arrow. 
  9. Click OK and check the error status.

For more troubleshooting steps to resolve printing issues, see the below articles:

Please let me know if you have other concerns. I'm just around to help. Have a great day.

infogaby
Level 2

intuit printer library - the form your are about to print does not fit on the page

Hi Miriam

thank you for the information all the settings are correct in there I attach a picture what happens when I print directly, if I do a print preview and then print it works.

If I send an email out of QB it does not work it looks like the same as the attachment - any other ideas.  

It just started 3 days ago nothing changed no updates etc....

 

thanks

infogaby
Level 2

intuit printer library - the form your are about to print does not fit on the page

Hi thanks all the settings are correct in the printer setup. It looks fine when I do a print preview and it prints correctly from there, but sending an e-mail with an attachment of the invoice does not work.

It just happened 3 days ago nothing changed no updates  etc.

 

Any other suggestions?

 

thank you

infogaby
Level 2

intuit printer library - the form your are about to print does not fit on the page

 
Archie_B
QuickBooks Team

intuit printer library - the form your are about to print does not fit on the page

Hi there, infogaby.

 

Let me help and make sure you can print and send sales forms to your customer.

 

You can use the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub to fix this type of issue. If you've installed Tool Hub before, you can follow the steps below to run the QuickBooks PDF & Print Repair Tool. Make sure to close your QuickBooks before running the repair tool.

 

Here's how:

 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Choose QuickBooks PDF & Print Repair Tool. It will take time to run.
  3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

 

If the issue persists, proceed on to the Solution 2 given on this article: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

You can also check out this link that you can use as future reference: Use and customize form templates.

 

Let me know if you still have questions or clarifications. I'll be here to help. Have a nice day!

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