I recently purchased Quickbooks Desktop because I think the additional features that it provides above Quickbooks Online would be helpful to my business.
I performed the steps outline in the support Doc titled “Export and convert your QuickBooks Online data to QuickBooks Desktop” to export my Quickbooks Online data. When I opened the resulting .QBW in Quickbooks Desktop, I discovered it was missing many entries of a seemingly random manner.
Some, but not all, of these things were completely missing from the QBW file: Sales Receipts, Customer Payments, Invoices, Expenses. I was baffled. If it were 100% of a particular type of transaction that was missing, it would make more sense to me, but I did have some of the above lists. I understand that certain things, like Recurring Transactions, will need to be manually recreated, and I have scheduled time to address things of that nature, but I need to figure out how to get an export with 100% of all existing transactions and 100% accurate account balances.
I had to abort my migration to Desktop to continue AP/AR quickly and am now still working out of Quickbooks Online.
Does anybody have any advice on this? I still want to move to Quickbooks Desktop, but I need to ensure I can trust the resulting books.
