Migration Error 1009

Let's update your QuickBooks Desktop to the latest release so you can continue with the migration, ToyaJaye.

I appreciate all the troubleshooting steps you've performed to fix the migration error 1009. For now, let's ensure that you update QuickBooks Desktop to the latest release so you have the latest features and product improvements. Then, use again the migration tool to create your backup copies in QuickBooks.

QuickBooks will automatically download updates when they're available. When the update is downloaded, you'll see the Update available on the status bar in the top right corner. If you encounter an error upon installation, you can download the update again and repeat these steps a couple of times to see if the release number advances. 

Here's how:

1. Go to Help and select Update QuickBooks Desktop.
2. Select Update Now, then Get Updates.
3. Close and reopen QuickBooks to install the update again.

Then, Press F2 (or Ctrl+1) to open the Product Information window to check your current version and release. For more details about the process above, see this article: Update QuickBooks Desktop to the latest release.

However, if the issue persists after updating your QuickBooks Desktop to the latest release, I'd recommend contacting our Customer Support team. They can further investigate this matter and provide updates on the case number created. To reach them, click this link: Contact QuickBooks products and services support.

I'll also include these articles on other ways to use the migration tool and address any inquiries you may have regarding the process:

• Move files to QuickBooks Online with the Accountant Batch Migration Tool
• Frequently Asked Questions about QuickBooks Desktop Migration Tool

If you need help with migrating your data in QuickBooks, please leave a reply. The Community team is always there to help you. Take care.

I updated QuickBooks desktop, started from the beginning with the migration and still got the error. I'll contact support. 

Hi I just resolved this error 1009 with tech support and it worked. When you have quickbooks desktop open before opening the migration tool click on Help - QuickBooks Desktop Usage & Analytics Study and click Discontinue. Then open your migration tool and import the file, you should get the certificate window to allow access. Hope this helps! 

That was the key and this solution should be posted and known by Intuit support as it is so simple.

YES!!  This works and I could kiss the person who posted it bc I still have 45 min to wait before I even speak to anyone so you have saved me potentially hours of time.  TYSM!!!!!!!!!!!!!!!!!!!!!!!!!

I'm glad to see you here in the Community, kjc90.

Thank you so much for sharing your positive experience with the steps provided by my colleague. I'm delighted to hear that it resolved your migration issue and saved you hours of time. We're deeply committed to ensuring you have a smooth and efficient experience with QuickBooks. Your success is our top priority.

As always,  the Community is always open for any questions or assistance you might need with your account or bookkeeping tasks. The QuickBooks team and fellow users are constantly here to lend a helping hand and share their expertise.

None of these options worked so I followed the instructions to - QuickBooks Desktop Usage & Analytics Study and click Discontinue. 

It got a little further and allowed me to approve the certs, but it gave me the same error after importing just 2% of my data. 

Any other suggestions? 

Thank you for participating in this discussion about Migration Error 1009, Ronald. I appreciate the steps you've taken, including discontinuing the QuickBooks Desktop Usage & Analytics Study, and I understand your frustration with the persistent error. Your effort to resolve this issue is appreciated, and I want to assure you we're taking your concerns seriously. I'm here to provide the latest information and guide you through our next steps to address this problem.

At this time, there's an ongoing investigation (INV-108029) concerning the migration tool pop-up with an error message 1009 Internal Error: Unknown Exception. Rest assured that our engineering team is actively working to resolve this issue.

To ensure you're promptly notified when a solution is available, I recommend contacting our Customer Support Team to add your account to the list of affected users. Here's how to reach them:

1. Navigate the Help menu and choose QuickBooks Desktop Help/Contact Us.
   
2. Click Contact Us.
   
3. Type your concerns and select Continue.
   
4. Follow the on-screen instructions to contact us via Chat with us or Have us call you.

For our support availability hours, please refer to this article: Get help with QuickBooks products and services.

Additionally, I've included articles that may provide additional insights into the migration process:

• Move files to QuickBooks Online with the Accountant Batch Migration Tool
• Frequently Asked Questions about QuickBooks Desktop Migration Tool

While we wait for the investigation to yield results, please know your experience matters to us. We're not just working on a fix but also making sure this kind of inconvenience doesn't happen to you or any other customer in the future. If you need support or have questions about managing your data while we resolve this issue, please don't hesitate to reach out. We're here to support you every step of the way.

@Ronald73 

Have you tried QBD 2021 Pro?

Does it allow you to do payroll? Thank you. 

If you want to migrate payroll data from QB Online, you should migrate it to a 3rd party payroll app to integrate with QB Desktop or use it as a stand alone app.