Online payments Get set up

Hi there, Precoro Inc.

For now, the system only accepts SSN when signing up for QuickBooks Online Payment. This is for security purposes. Once you have it, you can re-apply.

For future reference you can check on this article: How to Set Up and Use QuickBooks Payments.

Reach out to us if you have further questions. We are always open to help.

But CEO of our company cannot receive SSN. (He is from another country) He has only ITIN ( I can send you this document if you need).

Do you have other ways of registering online payments for our company in this case?

I hope for your help. Thanks in advance.

It’s good to hear from you, Precoro Inc.
 

Please reach out to our QuickBooks Payments support team. They can verify if you can use ITIN to sign up for the Payments service.

Let us know if you have other questions. Have a good one!

My customer has paid me $1000, but I've provided services him for $900.

How can I do this operation in QB?

I can do only an invoice. But I want to Know what indebted I have in front of the customer.

Thanks. I've used the instruction that you sent me, but I have some questions.

I'll write my action in QB and please advise me where I do wrong.

I've received money( $1000) from my customer for an annual subscription like deposit and I want to do a document for the customer every month.

1.I've created Trust Liability Account

2. I've received $1000 and created Sales Receipt on $1000

3.I've created an invoice on $600 and select Deposit item and usually subscription like in instruction (https://quickbooks.intuit.com/community/Income-and-expenses/How-to-record-a-retainer-or-deposit/m-p/...).

In the Balance Sheet, I see this action and my balance from this payment.

But when I've created invoice $600, I see this amount on the dashboard - not due yet invoiced.

What do I do wrong?

Thanks for getting back us, @Precoro Inc.

Since you’ve already followed the steps provided by my colleague above, I'd be glad to add a few information about recording retainers.

When you create the retainer item, it will have a balance in the liability account. Since the money was created for the sales receipt, it means it was not for the company. The money will be recorded to the "Trust Liability Bank Account."

Also, the invoice you've created will show as a normal invoice transaction. And this invoice will show as due until the due date is reached.

You may review again the article about recording retainers: How to Record a Retainer or Deposit.

Fill me in if you have further questions. I'll be around if you need any help.

Hi, Im having an issue to set up the link payment because I only have an ITIN number (when add it to the form it won't pass) I pay my taxes an my company is US base, but I'm not an US citizen nor do I live there so I do not own a SSN, what could I do to set up the link payments? 

Thank you

I appreciate your interest in using our Online Payment Services, bheret.

All accounts-related issues are best addressed by our Customer Care Support Team. I'd recommend reaching out to them so that one of our live support can pull up your account and verify if you can use ITIN to sign up for the Payments services. Here's a link to contact them: Contact Payments Support.

I'm also adding some resources to learn more about processing customer payments in QuickBooks Payments:

• Take and process payments in QuickBooks Online with QB Payments.
• Common questions about payments deposits in QBO
• Find out when QB Payments deposit customer payments. 

That's it! If you have other concerns, you can post them here at any time. The Community is willing to help.

@bheret 

Are you running a B2B or B2C company?