Pap Premier Software Bundle for 2024

Thanks for raising your concern here, @jrcolt45.

Let me help you upgrade your PAP Premier Software Bundle to 2024.

You can visit our website to download the latest QuickBooks Accountant 2024. From there, click the Download dropdown to select your version. See the screenshot below for your visual guide:

Moreover, you can always browse for some helpful articles to help you in completing your tasks when using QuickBooks. 

Please come back if you have further questions about updating your PAP Premier Software Bundle. I'm always around here, Keep safe.

Can someone tell me how to find the license number associated with the Pap Premier Software Bundle for 2024 that I purchased in January 2024.  If anyone could help me with this issue that would be very helpful.  

We're here to make sure you can find the license number associated with the Pap Premier Software Bundle, RAS1976.

If you're an accountant or ProAdvisor who is on a PAP (ProAdvisor Program) software bundle, here's how you can locate your product number, license number, version, and release:

1. Sign in to camps.intuit.com. Or learn more about signing in.
2. Select Products and Services, then show more products and details.
3. Choose PAP Software Bundle, then Details.
4. Select Show More, then Intuit QuickBooks Desktop Accountant Plussubscription current version to view the license and product information of the latest version.

You can also find the product information you need in the software itself. To do this, here's how:

1. Open QuickBooks Desktop.
2. Press the F2 key.
3. Look for your product name, product number, and license number in the Product Information window.
4. Look for your release at the end of the product name.
5. Look for your version in the Version Used on File section. 

For the complete details, please see this article: Find QuickBooks Desktop license info.

Additionally, you can use the Customer Account Management Portal (CAMPs) for QuickBooks Desktop to manage your accounts, products, contacts, billing, user ID access, and much more. You might want to check out this article to guide you on how: Change, manage, or update your Intuit account with CAMPs.

Feel free to visit us in the Community if you need further assistance with your license number and product details, and we'll respond promptly to help. Stay safe, and have a wonderful day ahead.

Unfortunately when I look at my account's products and services the PAP Premier Software Bundle for 2024 is not listed.  I paid for this product on 1/8/2024 so I do not why it was not loaded to my account.  I need to get this issue resolved ASAP so please let me know what steps I need to take today to get this issue resolved.  Thank you for your help.   

Hi there, RAS1976. I'd like to provide some information regarding the PAP Premier Software Bundle.

It appears that the PAP Premier Software Bundle isn't loaded to your account, even though you have already subscribed to it. To resolve this issue, I recommend contacting our Customer Care team. They are experts in dealing with such situations and will be able to securely access your account and investigate why you're unable to access the bundle.

Here's how to reach them:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Enter a brief description of your concerns.
5. Click Continue.
6.  Choose to chat with us or Have us call you.

To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more information.

In addition, I've included a link to a detailed resource that explains the changes to the ProAdvisor bundle license, which you may find useful in the future: Announcing changes to QuickBooks products & pricing + QuickBooks Desktop FAQs.

Please feel free to reach out to me if you have any further questions regarding the PAP Premier Software Bundle. I'm always here to help. Stay safe!

Thank you for your help and I have got the issue resolved and I am downloading the 2024 QuickBooks Desktop version as I write this response.

Good morning, @RAS1976. 

Thanks for coming back on this thread. 

I'm glad that you were able to get your issue resolved. 

If you have any further questions, don't hesitate to ask. We're always here to lend a helping hand. Take care! 

I'm having the same issue.  Trying to get a new computer set up in case the old one tanks during tax season.  It sure would have been great 1) to be able to solve without having to call customer "support" , especially since 2) I called on a Saturday AM and was told that they were closed.  The message couldn't even be bothered to tell me what the hours are.  Apparently they should have been answering the phone.  I've been a proadvisor for 20 years and everything was wonderful until the last 3 or 4.   

@ManonJen 

Do you need to install QB Desktop on a new machine? Any specific error?

We greatly appreciate your continued use of our product over the years, @ManonJen.

Our QuickBooks Customer Support is available from 6:00 AM to 6:00 PM on weekdays. Please be aware that the supported hours may not cover occasional downtime due to system and server maintenance like;(company events, U.S. holidays, and unforeseen circumstances.)

To address this issue, Could you please specify the problem you're facing and the version of QuickBooks you're using? Please share detailed information and a screenshot of the issue for precise solutions. Please mask any personally identifiable information (PII) for security purposes.

I'll wait for your response to this thread. Just leave a comment below. Have a nice day.

What is the support phone number?  I have the same issue.

Hello Linda, I appreciate the time and effort you've put into participating in the Community thread.

If you need assistance with QuickBooks Desktop, please refer to this article, which includes the direct phone number for QuickBooks Desktop support found at the Need help getting in touch? section: Contact QuickBooks Desktop support.

Furthermore, we have updated our process for connecting with us to ensure your privacy and security. Here's how you can reach us for support:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Select Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account select Continue and then Continue with my account.
   • If you don't already have an account, make sure to Create a new account.
6. We'll email you a single-use code. Enter your code and select Continue.
   • If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or Have us call you.

Our support hours are subject to occasional downtime due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control. The support hours for Pro, Premier, and Plus are Monday to Friday, 6 AM to 6 PM, while for Enterprise, support is available anytime, any day.

Additionally, you can find more insights and information in the following articles:

• Install QuickBooks Desktop
• Change, manage, or update your Intuit account with CAMPs
• Access and manage your personal data from your Intuit Account

Please feel free to share the issues you are experiencing with QuickBooks Desktop, and I will be more than happy to assist you. Looking forward to your response. Have a great day!

Did you end up having to call Sales to get your 2024 upgrade link?  Did they have any answers as to why the link is not showing up in the PAP products list like previous versions?

@AutumnS 

You can purchase QB Desktop 2014 Accountant Plus via a partner + get $100 cashback if required.

This link below is what they referred me to and I was able to download 2024 QuickBooks Desktop using this link. I hope this helps 

Additionally, you can find more insights and information in the following articles:

Install QuickBooks Desktop Change, manage, or update your Intuit account with CAMPs Access and manage your personal data from your Intuit Account

Please feel free to share the issues you are experiencing with QuickBooks Desktop, and I will be more than happy to assist you. Looking forward to your response. Have a great day!

It's on the second page of downloads. 

I just got a renewal notice that my PAP 2024 Premier bundle is going from $749 to $6,599.00!!!  This is outrageous.   Has anyone else increased this much???  Been on the phone with Intuit but nobody can help me since we have not actually been charged yet.  

This isn't the kind of impression we'd want you to receive about the recent price increase for QuickBooks Desktop products, @catstg. Let me clarify the situation and provide the current pricing details.

Regarding the notice you mentioned, could you let us know where you received it from? Upon checking, the new annual price for the QuickBooks Desktop Accountant ProAdvisor Premier Bundle (for one user) is $999. You can refer to this resource for more details: Announcing upcoming changes to QuickBooks pricing.

I'd also recommend contacting our QuickBooks Desktop phone support for further info about the price increase. Here's how to reach them:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Click Contact Us.
4. Enter a brief description of your concerns.
5. Click Continue and choose to chat with us or Have us call you.

You can also manage your QuickBooks Desktop accounts, products, contacts, billing, user ID access, and more through the Customer Account Management Portal (CAMPs). For a detailed guide on how to use CAMPs, refer to this article: Change, manage, or update your Intuit account with CAMPs.

If you need more information about the PAP 2024 Premier Bundle, don’t hesitate to post again on the QuickBooks Community page. We’ll respond quickly to assist.

@catstg 

As I know, renewal prices start at $999 starting next month. Can you share a screenshot of the email notification? Click the camera icon on the menu to insert image here. Hopefully it's not a phishing email.

I had a phone call last week with an Intuit sales person regarding quickbooks online payroll.  They said next September in 2025 the PAP Bundle is going to cost $2400!!  That is almost a $1000 more than I paid Sept 2024 for desktop and enhanced payroll bundle.  That is outrageous.  I know they want to push desktop out but punishing Proadvisors just is wrong.