Greetings, @imtori. We're delighted to welcome you to our Community and are grateful for your presence in our forum. We understand that it can be perplexing when your request to publish your ProAdvisor Profile is rejected without a clear explanation. I'm happy to offer you information about the ProAdvisor feature in QuickBooks Online (QBO).
Our QuickBooks Customer Care Support Team is the most reliable resource for assistance with publishing your profile. I recommend reaching out to our ProAdvisor Support Team. One of our representatives will be able to check if there's a way to publish your profile.
To contact our ProAdvisor agents:
- Sign in to your QuickBooks Online account.
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then hit Let's Talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Please ensure you're contacting them during their business hours. Check the Accountant section in this article for the support hours: Support hours and types. This way, you can contact them at a time that is convenient for you. You can also contact us through this link: Contact QuickBooks Online Accountant and ProAdvisor Support.
To learn more about the program and gain insight into the standards that need to be adhered to, along with the details of the Program Agreement, I suggest referring to the following pages:
I'd be glad to listen if you have other concerns regarding your QuickBooks ProAdvisor profile, the Accountant platform, or your client's file. Please post your reply here, and I'll be there with you as soon as possible.
