I’ve all but given up on this company/software. I never get any resolution to anything. The Project feature is still not working. I’ve lost count of how many times I’ve contacted support. They always say the same thing “Rest assured our engineers are working on the case blah blah blah “. The only thing I get is the stupid follow up emails so they can close out the ticket. I’m searching for another software to use. I’ve confirmed that Quickbooks is nothing more than a scam money grab. They charge you like clockwork but you can’t even talk to a live person when you need one. I’ve concluded the only way to get my money back from this scam company is to take legal action.
I'm sad and disappointed to hear that this has been your experience when contacting our support team, @Tim 0083.
I know that your time is valuable, and spending extended time reaching our support can take away your time spent on your business. Here, we can do better, and I hope that you'll allow us to show you.
I want to make sure we're able to get to the bottom of the issue you're experiencing. If you don't mind, I appreciate it if you could provide additional details about your concern with the QuickBooks project feature. This way, I can provide the necessary steps to fix this.
Additionally, I'll be adding these resources to guide you more with the project feature in QuickBooks: