QB 2018 - I'm asked to sign into my Intuit account, but can't

If you can't sign in to your Intuit Account, you'll lose access to associated services like Payments, Payroll (Direct Deposit and Workforce), and more, Sonja. Below are the troubleshooting steps you can take to successfully log in to your Intuit account.

First, ensure you have an active internet connection to log in to your Intuit account. If your connection is stable, use the QuickBooks Tool Hub, which helps resolve common QuickBooks Desktop issues. Here’s how:

1. Close your QuickBooks.
2. Download the recent version (1.6.0.8) of the QuickBooks Tool Hub and save it where you can access easily.
3. If you've previously installed the Tool Hub, check your current version by selecting the Home tab. The version will be displayed at the bottom
4. Open the file downloaded file named QuickBooksToolHub.exe.
5. Follow the on-screen steps to install and agree to the terms and conditions.
6. After installation, double-click the icon on your Windows desktop to open the tool hub.
7. In the QuickBooks Tools Hub, select Program Problems to run a quick repair on your program.

If the issue persists after you've followed the steps above, you can proceed to Solution 2 and other solutions in this article: QuickBooks Desktop won't open.

Once you have successfully accessed your Intuit account, it's a wise security practice to regularly update or modify your sign-in information. Regular updates to your login credentials help safeguard your account from unauthorized access and potential security breaches.

I'm looking forward to your reply if you need additional assistance accessing your Intuit account. Rest assured, I'll respond promptly and am always willing to lend a hand.

@Jessavell_A  "If you can't sign in to your Intuit Account, you'll lose access to associated services like Payments, Payroll (Direct Deposit and Workforce), and more, Sonja."

@SonjaMY  has QuickBooks 2018.

I think we're a little past that being a going concern. Frankly, I'm a little surprised it's even asking them to sign in.

At any rate, if memory serves, 2018 falls into the 'standalone product' category. About the only downside to not being able to sign in is that it'll keep annoying you to do so every so often.

The only thing I need QB for is to reconcile my books and make an accountant copy when it's time for taxes. I don't have employees so I don't need to extra features. I'm a super small business and QB desperately wants to force me to upgrade and pay for their subscription. I abhor forced subscription services, it's theft in my opinion.

I'll try downloading the tool and report back.