Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Starting yesterday, I have not been able to print or preview any statements, reports, or anything else for my company. I previously had QB 2017, the issue started there, then upgraded to the newest version of 2022, and the issue persists. I’ve been in chats all night last night with QB Support, using the Glance download for them to see what the issue is exactly. Nothing has corrected my problem. As a small business owner, it is becoming increasingly important that this issue get resolved soon. Any help would be great.
Thanks for getting back to us,@Jhawk21.
Let me share some steps that can help you print and preview your transactions.
First, please make sure that you have an Adobe reader compatible with QuickBooks Online (QBO).
Next, run the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub. The QuickBooks Tool Hub helps fix common errors.
Here's how:
For more detailed steps, you can check out this article: Troubleshoot PDF and Print problems with QuickBooks Desktop
If the issue persists, I'd suggest you contact our Support Team to verify why you're experiencing this issue, you can reach out to them by going through the steps below:
You can also check this article for more details: Contact QuickBooks Desktop support.
Let me know if there’s anything else I can help you with regards to your QuickBooks. I’ll be around to help you out. Take care and have a great day ahead!
Hi @Jhawk21 ,
I've also experienced that, I can't print, preview or customize my invoice template. What I did is, uninstall and reinstall my Quickbooks.
Hope it will help.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here