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Jhawk21
Level 1

QB Desktop 2022 Print & Preview Not Working

Starting yesterday, I have not been able to print or preview any statements, reports, or anything else for my company. I previously had QB 2017, the issue started there, then upgraded to the newest version of 2022, and the issue persists. I’ve been in chats all night last night with QB Support, using the Glance download for them to see what the issue is exactly. Nothing has corrected my problem. As a small business owner, it is becoming increasingly important that this issue get resolved soon. Any help would be great. 

2 Comments 2
AbegailS_
QuickBooks Team

QB Desktop 2022 Print & Preview Not Working

Thanks for getting back to us,@Jhawk21.

 

Let me share some steps that can help you print and preview your transactions.

 

First, please make sure that you have an Adobe reader compatible with QuickBooks Online (QBO).

 

Next, run the QuickBooks Print & Print Repair Tool from the QuickBooks Tool Hub. The QuickBooks Tool Hub helps fix common errors.

 

Here's how:

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). 
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

 

For more detailed steps, you can check out this article: Troubleshoot PDF and Print problems with QuickBooks Desktop     

 

If the issue persists, I'd suggest you contact our Support Team to verify why you're experiencing this issue, you can reach out to them by going through the steps below:

 

  1. Open your QuickBooks Desktop (QBDT) software.
  2. Go to the Help menu.
  3. Select QuickBooks Desktop Help.
  4. Click Contact Us.
  5. Enter a brief description of your issue, then click Let's talk.
  6. Then choose your preferred way to connect with them.

 

You can also check this article for more details: Contact QuickBooks Desktop support.

 

Let me know if there’s anything else I can help you with regards to your QuickBooks. I’ll be around to help you out. Take care and have a great day ahead!

 

 

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

Tin18
Level 2

QB Desktop 2022 Print & Preview Not Working

Hi @Jhawk21 , 

 I've also experienced that, I can't print, preview or customize my invoice template. What I did is, uninstall and reinstall my Quickbooks.

 

Hope it will help.

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