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emericaskate0707
Level 1

QuickBooks Add/No Customer Address Verification - AVS for ACH transactions

In response to Jovychris_A:

 

Yes, it's possible to enter the customer payment information and use a different
address. However, using different address information won't match the address
on file with the cardholder's bank. Your transaction is still processed.

 

In regards, is it required by QuickBooks to have an address per customer on file to process an ACH or credit card transaction?

 

What are the required specified fields?

 

Is it possible for either an product/service that doesn't acquire an address, or is the address needed to validate the customers banking/credit card information once processed (AVS credit/ACH)?

 

By chance, if I'm aware of who purchases a service or product directly from myself, does the need to have an address not required to process and a deposit to be disbursed?

 

Or, is it only to maintain "good books" for accounting purposes of "whom and you" I sold to?

 

Please specify? 

 

Yes, QuickBooks uses AVS for each customer to avoid credit card fraud and
chargeback for transactions in which the credit card is not physically present at
the point of sale.

 

Is there an AVS for ACH transactions or is it primarily for only credit cards? 

 

Thank you.

3 Comments 3
MaryLandT
Moderator

QuickBooks Add/No Customer Address Verification - AVS for ACH transactions

I can clear things out for you about the Address Verification Service (AVS) for ACH transactions, emericaskate0707.

 

Yes, you're required to enter the customer's billing address when you process payments using a credit card. 

 

You don't have to enter it every time you process a payment. Simply add the customer's credit card information to their profile. Here's how:

 

  1. Go to the Sales menu.
  2. Click the Customers tab.
  3. Locate and select your customer.
  4. Click Edit.
  5. In your Customer profile select the Payments and billing tab.
  6. Select Credit Card from the Preferred payment method drop-down menu.
  7. Enter the needed information and click save when done.
     

QuickBooks verifies the cardholder's address by comparing the address with the customer's bank record whenever you process a credit card transaction. This check is carried out using the AVS.

 

The AVS results don't affect whether the credit card transaction is approved or not. The results are for your information only.

 

One reason QuickBooks verifies the address is to reduce the rate for your charges. The rate reduction applies even for transactions in which the AVS check returns a mismatch.

 

I'm adding these links as a guide when you take and process online payments.

 

 

Let me know if you have additional questions about the AVS process for ACH transactions. I'm always right here to help you.

emericaskate0707
Level 1

QuickBooks Add/No Customer Address Verification - AVS for ACH transactions

Is the ACH return “real time, instant or will I be notified with an error code”?

Rubielyn_J
QuickBooks Team

QuickBooks Add/No Customer Address Verification - AVS for ACH transactions

I appreciate you for getting back to this thread, @emericaskate0707. Let me add information about ACH return.

 

The ACH payment can be returned for various reasons. If that happens, you'll be notified with a code. 

 

In case you got an email from Intuit concerning an unsuccessful direct deposit or payroll debit with a return code, refer to the list in this article to know the reason and possible course of action: ACH (Automated Clearing House) return code reference chart.

 

In addition to that, let me attach this link to help you fix rejected ACH payments or fees in QuickBooks Payments. 

 

Keep in touch if you have further questions about ACH return in QuickBooks. I'm always around to assist you. Have a good day!

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