Trying to transfer $10,300 from QuickBooks Checking to my linked checking. I've tried it online web AND the QBO iOS app. I get "We encountered an issue processing this transaction. Transaction was declined. Please check balances and try again."
I have - or I should say Quickbooks has - plenty of more cash than I am trying to transfer and I am also well within cummulative weekly/daily transfer limits.
I am very frustrated right now with Quickbooks/Intuit. It is Sunday and they have no live person support and I want my money they're holding. When they're holding your cash and you need it you should have live support 7 days per week! Frankly we users overpay for substandard service and woefully inadequate customer support.
Thanks for asking the Community, @MidnightSun.
When you experience an error in processing funds transfer, it could be a browser-related problem.
We can use an incognito or a private browser to confirm this. Use these keyboard shortcuts below:
Reprocess your funds' transfer and see if that works. Then, go back to the main browser to clear its cache to delete some outdated files that might cause a small error. Otherwise, use a supported, up-to-date browser.
You can also contact our Payments Support to help you check what's causing this to happen and help you fix it.
Get back to me if you have additional concerns. I'd be happy to help you again.
No I’m using QuickBooks for Apple iPhone. I think Intuit QuickBooks cash invested my money in bitcoin and is now having a liquidity crisis and doesn’t have it to return to me.
I appreciate your for sharing your sentiments with us, MidnightSun.
Issues while processing funds in your mobile app can be fixed by clearing the app's data. This helps refresh the application and eliminates common issues that cause the said behavior. Clearing the app's data can be done on the app or on your phone settings.
Clearing the app's data can be done on the app or on your phone settings.
Feel free to visit this article to find answers to your other QBO mobile questions: QuickBooks Online Mobile app FAQ.
You can check when QuickBooks deposits customer payments into your bank account. For the complete details about it, kindly refer to this article: Find out when QuickBooks Payments deposits customer payments.
I'll also share with you our payment page just in case you need some additional resources. It has links with steps that'll help you resolved issues related to payments.
Please know that we're always here if you have other questions or concerns; so don't hesitate to reach out. Thanks for dropping by and I wish you have a nice day ahead
Monday update talking to a person that the bank has locked my account because quickbooks banking partner (Greenlight?) requested on Jan 11 info on the LLC partners and didn’t get it. I could not find email. He said he would resend but I didn’t get. He also said if I just login to QBO the action item would be visible but is not.
BEWARE OF QUICKBOOKS CHECKING IT'S A NIGHTMARE. I'm very irritated with Quickbooks and Green Dot bank. So they supposedly locked my account because I didn't act on an email that they said they sent that is nowhere to be found. Then Quickbooks was going to resend, it never came. not in spam either. I just want my friggin money out of quickbooks checking this is a nightmare was supposed to get a call back after it was 'expedited' but no call back.
I've registered a complaint against Intuit/Green Dot with FDIC here:
I'm calling Green Dot to close my account when they open tomorrow [removed by moderator].
I appreciate you chiming in on this thread, @Pdickson.
Getting to the bottom of this and laying down some solutions to help you is my pleasure. To do that, I need more data so I know what information to provide.
I've read the thread and the previous user mentioned a few issues such as failure to transfer funds, missing email, and locked account. I'd like to clarify which of them are you having the same problem with. This way, I can get on the same page.
More details would help us narrow down your concern. Looking forward to your reply.
I just closed out the account. Now waiting for a check to be mailed to me. Not going to use that part of the system anymore. Talk about a struggle! Thanks for your reply. Nice to know other users have trouble getting attention!!